Project Manager, Operations Services
- Lexington, KY
- Permanent
- Full-time
- Project Management:
- Manage and oversee a variety of complex enterprise system implementations, from inception to completion.
- Develop and implement detailed project plans, task lists, and timelines.
- Document current process flows, outlining pain points and future-state deliverables.
- Document system requirements for third-party implementation partners or in-house IT developers.
- Facilitate functional and end user testing, defect identification, and resolution.
- Lead change-management efforts to effectively communicate and integrate project changes within business units.
- Track project progress, identify potential risks and issues, and develop mitigation strategies.
- Collaborate with cross-functional teams, including developers, testers, subject matter experts, and administrators, to ensure project deliverables are met.
- Utilize project management methodologies to monitor and report on project status.
- Oversee project completion, including final reporting and documentation.
- Team Leadership:
- Foster a positive and collaborative work environment, promoting teamwork and knowledge sharing.
- Exemplify servant leadership as a member of Operations Services.
- Additional Considerations/Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to manage multiple tasks, prioritize work, and meet deadlines
- Experience in project management, specifically software implementations
- Strong understanding of data integrations between systems
- Experience with SQL and data analysis tools
- Must be able to pass a criminal background check and drug screening.
- Medical, Dental, Vision Insurance
- Short-Term Disability and Long-Term Disability Insurance
- Company Paid Life Insurance w/ additional Voluntary Life Insurance
- 401K w/ company match
- Employee Stock Ownership Program
- Paid Vacation