Job Description:Role Summary/Purpose:Synchrony continues to build a world class digital bank – with smart savings products and capabilities that help consumers prepare for their futures.The VP, Consumer Bank - Strategic Initiatives will oversee cross-functional strategic projects for the Consumer Bank from concept to delivery. You will act as the bridge between product, design, engineering and end-users, collaborating closely across Agile Release Trains (ARTs), supporting business functions, and technology. You will be responsible for ensuring integration and execution of strategic solutions that align with the bank’s strategic goals.Our Way of WorkingWe’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities:Collaborate with business stakeholders, product managers, RTE, STE and architects to gather business requirementsTransform gathered requirements into well-defined epics that align with the strategic objectivesFacilitate smooth handoff of epics to product managers for features and user story developmentContinuously refine and groom epics to ensure they remain relevant, detailed and aligned with evolving business needsManage end-to-end project lifecycles in SaFE Agile Framework, coordinating with Operations, Marketing and ComplianceLead pilot testing phases and user feedback to improve customer usabilityEnsure solutions meet quality standards and regulatory requirementsMaintain clear project documentation, including roadmaps, test plans and feedback reportsProactively identify and track risks, roadblocks, decisions and opportunities related to solution deliveryRegularly communicate the status of key initiatives to business stakeholdersPerform other duties and/or special projects as assignedQualifications/Requirements:Bachelors degree in business related field or in lieu of degree, minimum 12 years of equivalent experienceMinimum 7 years of financial services experience, including direct experience in three or more of the below.Strategic initiativesConsumer banking productsDigital transformationLeading large-scale programs/solutionsManaging cross-functional projects in a scaled agile environmentDesired Characteristics:3+ years of Consumer Banking ExperienceCertifications in SAFe, Agile, Program Management, Product Management, and/or Product OwnershipDemonstrated success delivering end-to-end solutionsExceptional communication, stakeholder management/influencing skills across tech/businessProficiency in solution/program management tools and frameworks (Jira, Confluence, SAFe toolchains, etc.)Strong analytical skills with experience developing data-centric recommendationsSkilled at managing multiple priorities through cross-team collaboration in an agile environmentHigh emotional intelligenceExecutive presentation skills with the ability to synthesize complex informationGrade/Level: 13The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements:You must be 18 years or olderYou must have a high school diploma or equivalentYou must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding processYou must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice:Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard TimeJob Family Group: Other Business Administration
