Residential Specialist - Maui Safe House - Full time (Non Driver)

• At least 3 years experiences working with troubled or at risk youth; or 3 years experiences working with clients within a residential and/or social service setting; or some combination thereof.
• Valid State ID.
• Valid TB clearance & Pre employment medical clearance
• Valid First Aid and CPR certification.
• DHS FBI/Criminal History & CAN cleared

• Completion of Professional Residential Child Care and Youth Care Certification
• Demonstration of other certifications or trainings completed necessary for position.

• In concert with Program Manager, schedule group program activities for after school, weekends, holidays, and vacation.
• Must ensure proper supervision and monitoring of all client residents at all times during assigned work shift
• Ensure completeness of resident files and program files
• Maintain consistency in program miles and procedures.
• Monitor resident service contracts to see that resident and family needs are met with all agencies involved with resident during placement in facility.
• Ensure all programs and resident needs are met on a continuing basis. Reporting to Program Manager the staff’s training needs.
• Accompanies staff driver when transporting residents to and from school, job, and appointments.
• Complete required daily reports/consultation on each resident.
• Monitor phones, visitors, workers, parents and handle emergencies and crisis calls.
• Aid Program Manager with supervision of Residential Assistants and volunteers.
• Do intake/discharge interviews. Orientates new residents/check resident's safe arrival after discharge.
• Facilitate scheduled house/group meetings/fire drills and documentation thereof
• Serve as a crisis counselor while on duty -- on the phone or in person with youth and/or parents.
• Model behavior, including communication process, decision making, working out problems, discipline, order, organizational skills, cleanliness, respect for property or others, work and education. Maintain professional worker/resident and staff relationship and boundaries at all times.
• Supports the service plan provision of resident clients developed and established by the Program Manager.
• Participate in individual, group, family counseling sessions when appropriate, upon request of the resident, primary worker and family.
• Maintain all required documentation relating to resident and provide monthly program summary and statistical data to Program Manager
• Be involved in public information campaign and assist in representing the agency in the community.
• Attend meetings, workshops, retreats, conferences, growth groups, etc., as scheduled or required.
• Grocery shopping and menu planning for the Safe House. Supervision of residents in meal preparation.
• Must be able to professionally and assertively manage client at risk behavior problems.
• Must be able to work on all assigned work shifts rotations including morning to afternoon, afternoon to evening, evening to early morning, and weekends.
• Duties are to be performed in the Safe House facility.

• Personal attributes: Good/sound judgment, dependability, initiate understanding, firmness, caring organizational skills, high energy level and ability to work under conditions of stress

• Work under stressful conditions
• Interact with others with courtesy and tact
• Relate to wide range of people and situations including youth, parents, agency workers, police, school personnel, etc.
• Work within an interdisciplinary team concept; participate in staff training and growth group
• Manage and prioritize multiple projects in an organized and efficient manner
• Respond to crisis situations in a calm and effective manner
• Complete projects on schedule
• Maintain confidentiality
• Maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends

The Salvation Army