Quality Control Technician
- Kingsport, TN
- Permanent
- Full-time
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
- You will select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages.
- You will perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients.
- You will conduct root cause analysis on quality failures.
- You will complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and investigation findings with quality assurance and operations management.
- You will correct field risk findings and coach/mentor technicians.
- You will perform quality assurance ride-along with field technician upon Operations Manager request.
- You will provide frequent and ongoing feedback to Field Check partner to improve quality results and reduce damages.You will provide witness testimony in small claims and litigated cases when necessary.
- You have 5 or more years of locating experience and/or equivalent.
- You are able to troubleshoot difficult locates and proficiently interpret all utility plats.
- You are proficient in using different locating equipment.
- You are proficient in Microsoft Office Suite or Google Suite.
- You may have 5 years of more years of investigation experience.