CSR Program Coordinator
- Indianapolis, IN
- Training
- Full-time
- CRA Program Support
- Assist in identifying and tracking qualifying community development loans, volunteerism, and contributions for CRA eligibility.
- Support the administration of Federal Home Loan Bank grant programs.
- Coordinate CRA and Fair Lending meetings, including scheduling, minute-taking, and progress tracking.
- Help maintain the CRA performance context documentation, capturing the company’s community engagement efforts.
- Track progress toward meeting the company’s goals under its Community Benefits Agreement (CBA).
- Program Coordination & Task Management
- Maintain project trackers and timelines for initiatives such as volunteer campaigns, wellness programs, and community partnerships.
- Schedule meetings, take notes, and follow up on action items.
- Ensure deliverables remain on track and stakeholders are aligned.
- Internal Communications & Promotions
- Draft and distribute newsletters, email announcements, Teams posts, and flyers for CSR and financial wellness events.
- Collaborate with marketing and HR to ensure visibility and engagement across the organization.
- Community Partner & Vendor Coordination
- Coordinate logistics for donation pickups, volunteer events, and partner meetings.
- Communicate with nonprofit partners to gather bios, logos, and other materials.
- Track follow-ups and ensure partner needs are documented and addressed.
- Platform Administration Support
- Help set up new volunteer events, manage nonprofit partner profiles, and update user permissions.
- Monitor for platform issues and escalate as needed.
- Ensure data accuracy and system functionality.
- Reporting & Operational Support
- Pull reports from platforms like CyberGrants, Enrich, or AwardCo.
- Clean and organize volunteer hour logs, contribution data, and participation metrics.
- Assist in building PowerPoint presentations and summaries for reporting cycles.
- Support the preparation and maintenance of community lending production reports.
- Provide general administrative and analytical support to related departments as needed.
- Assist in compiling data and insights that inform program performance and strategic planning.
- Bachelor's degree OR associate degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience)
- Three years of banking experience
- Strong organizational and time-management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to learn and adapt to new software tools quickly
- Excellent written and verbal communication skills
- Detail-oriented with the ability to manage multiple tasks simultaneously
- Team player with a proactive attitude
- Bachelor’s degree in business, Communications, or a related field
- Internship or volunteer experience in project coordination or administrative support
- Familiarity with project management or CSR platforms (e.g., CyberGrants, Enrich)
- Interest in or exposure to CRA, community development, or financial inclusion initiatives
- Base Pay PLUS Bonuses
- Medical, Dental and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- Additional Benefits