Our client is a longstanding independent property and casualty insurance firm headquartered in Charleston, SC, is seeking a Commercial Lines Account Manager. This role is service-driven and ideal for candidates with strong client relations skills and a commercial insurance background.What you'll do:
Manage an existing portfolio of commercial insurance accounts with exceptional service
Process customer policy change requests efficiently
Secure and manage all necessary documents (trailing documents, evidence of insurance)
Promptly handle incoming calls and messages, aiming for first-ring response
Understand and comply with underwriting, rating, and regulatory standards
Stay current on agency product offerings and generate accurate insurance quotes
Create, update, and manage system-generated proposals and coverage continuity
Provide ongoing client support and maintain strong internal collaboration, especially with sales producers and marketing teams
Prioritize attention to detail, timely follow-through, and strong organization skills
Experience you'll need:
Property & Casualty Insurance License (South Carolina) — preferred but training may be provided for strong candidates
Minimum 2 years of experience in commercial insurance, ideally within an agency or comparable environment
Excellent verbal and written communication skills and professional phone etiquette
Strong organizational, multitasking abilities with follow-through and follow-up capabilities
Team orientation with a positive attitude and detail-focused mindset
