HOURLY SHIFT LEAD- BRIER CREEK
Bar Louie
- Raleigh, NC
- Permanent
- Full-time
- Knowledge of hospitality service fundamentals and experience building a guest first culture
- Knowledge of Food & Beverage business fundamentals: sales trends, freshness and quality, inventory management,
- Skills in planning your gastrobar's (s) daily/weekly workload to support business priorities and deliver sales goals
- Experience leading a team of hourly team members; including day to day guest service experiences, delivering quality food, and supporting all safety procedures.
- Understand sales goals, plan and execute daily/weekly workload to deliver on bar's sales goals and guest engagement.
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, night shifts and weekends)
- Model guest service standards; delivering quality services during all opening hours, developing our Team Members who share product knowledge with the guest
- Ensure proper execution on all food safety standards and cleaning routines
- Validate and follow-up on daily checklists and routines
- Ensure proper execution on all food safety standards and cleaning routines
- Expect and enable experts to stay up to date on relevant trends and products
- Evaluate and recommend candidates for open positions and develop a guest-centric team
- Lead team onboarding and learning and close knowledge and skill gaps through training and experiences
- Establish clear goals and expectations and hold team members accountable to expectations
- Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment
- If applicable, as a key carrier, follow all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- All other duties based on business needs
- You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy most of the day (especially on the weekends), making it easy to deliver our unique and fun guest experience!
- The good news is that we have some amazing training that will help teach you everything you need to know to be an Hourly Shift Leader. But there are a few skills you should have from the get-go:
- High school diploma or equivalent
- Must be at least 21 years of age or older
- Previous restaurant experiences preferred, but not required
- Strong interest and knowledge of the food service business
- Lead and hold others accountable
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude
- Effective communication skills