Regional Facilities Manager
PEP Housing
- Santa Rosa, CA
- $100,000-105,000 per year
- Permanent
- Full-time
- Supervise Lead Maintenance Technicians and their teams across multiple affordable housing properties
- Ensure timely response to work orders, unit turnovers, preventive maintenance, and emergency repairs.
- Train and support maintenance staff on safety procedures, service standards, and compliance requirements.
- Ensure consistent documentation of work orders, repairs, and maintenance logs in property management systems.
- Oversee company fleet vehicles assigned to maintenance operations, ensuring compliance with safety standards, preventative maintenance schedules, and proper documentation.
- Ensure maintenance operations support high-quality resident service standards and contribute to positive resident satisfaction outcomes.
- Enforce OSHA standards and ensure all maintenance personnel are equipped with appropriate personal protective equipment (PPE) and trained in safe equipment usage.
- Monitor maintenance spending to ensure operations remain within each property’s approved budget.
- Approve vendor invoices and purchasing requests in accordance with procurement policies.
- Support the development of annual operating and capital budgets by forecasting repair needs and long-term replacements.
- Partner with the Director of Housing Operations and VP of Real Estate Development to plan and execute capital improvement projects.
- Assist in vendor selection, bid review, project scheduling, and oversight of contractor performance.
- Ensure capital projects are completed on time, within budget, and in compliance with specifications, building codes, and safety regulations.
- Develop and manage preventive maintenance schedules to extend the life of building systems and components.
- Ensure proper documentation and timely execution of preventative maintenance tasks across all properties.
- Conduct regular property inspections to identify maintenance needs, safety hazards, or deferred repairs.
- Lead site preparation efforts for HUD’s NSPIRE inspections and other federal, state, or local housing authority inspections.
- Conduct internal property audits using NSPIRE and agency scoring criteria.
- Work with site teams to correct deficiencies, maintain documentation, and meet ongoing compliance expectations.
- Maintain familiarity with inspection protocols from agencies such as HUD, USDA-RD, tax credit investors, and state housing finance agencies.
- Serve as the lead contact for physical response to casualty events (e.g., fire, flood, natural disaster).
- Coordinate with insurance adjusters, restoration vendors, and internal stakeholders on damage assessment and repairs.
- Manage emergency documentation, support claims processes, and ensure timely and compliant restoration.
- Procure and oversee vendors and service providers for specialized repairs and capital work.
- Negotiate contracts and ensure performance aligns with scope, timeline, and budget.
- Evaluate vendor performance and ensure compliance with insurance, safety, and licensing requirements.
- Track maintenance performance metrics and prepare regular reports on preventative maintenance completion, open work orders, capital progress, and compliance findings.
- Support strategic asset management planning by identifying long-term repair and replacement needs.
- Recommend improvements to reduce deferred maintenance, increase energy efficiency, water conservation, sustainability, and extend asset lifespan.
- Collaborate with asset management staff to provide property condition data, capital needs forecasts, and support for refinancing, repositioning, and regulatory reporting.
- Support disaster preparedness planning related to facilities infrastructure.
- In-depth knowledge of building systems (HVAC, electrical, plumbing, structural, etc.).
- Strong leadership, team management, and coaching skills.
- Familiarity with HUD’s NSPIRE inspection protocol and other housing program inspection standards.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) for reporting, communication, and documentation.
- Skilled in budgeting, scheduling, vendor management, and contract negotiation.
- Strong verbal and written communication skills, with the ability to work collaboratively across departments and with external stakeholders.
- Proficient in property management and maintenance software (e.g., Yardi, RealPage).
- CAMT (Certified Apartment Maintenance Technician), CPO (Certified Pool Operator), EPA HVAC Certification, or OSHA 10/30 preferred.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance