Looking for a way to make an impact and help people?Join PacificSource and help our members access quality, affordable care!PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.The Epic Physician Builder plays a critical function in optimizing the electronic health record (EHR) system to support clinical workflows, improve patient care, and enhance efficiency of the clinical team for PacificSource PACE (Program of All-Inclusive Care for the Elderly) and other clinical programs. This position facilitates and executes the design, build, testing and implementation of Epic tools and content as an Epic Physician Builder to meet clinical requirements as well as regulatory and compliance components of the clinical programs. This position requires excellent clinical skills across all aspects of medicine, exceptional collaboration capabilities, and proficiency in working with a multidisciplinary team across the enterprise.Essential Responsibilities:Design and support, build, test, and implement Epic tools and content (e.g., SmartForms, SmartSets, Order Sets, Navigators, Reports) to support clinical workflows.Collaborate with clinical and operational stakeholders to gather requirements and translate them into effective Epic solutions.Participate in system upgrades, new module implementations, and optimization projects.Provide clinical insight to ensure that EHR tools align with evidence-based practices and regulatory requirements.Troubleshoot and resolve issues related to Epic content and configuration.Educate and support end-users, including physicians and clinical staff, on new tools and workflows.Maintain documentation of build activities, decisions, and testing outcomes.Serve as a liaison between clinical teams and IT analysts to ensure alignment of goals and priorities.Foster a safe and supportive environment conducive to the professional development of healthcare professionals.Provide elbow-to-elbow support for new OCHIN Epic Implementation projects and support Super Users.Supporting Responsibilities:Meet department and company performance and attendance expectations.Follow privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.Perform other duties as assigned.SUCCESS PROFILEWork Experience: A minimum of five years of clinical experience as an attending physician is preferred. A minimum of one year of experience working with the elderly or frail population is required. A minimum of one year of experience working with Epic is required. Experience in a value-based healthcare organization, payer model, or a closely related field is also preferred. Experience in PACE or other Long Term Services and Supports settings is preferred.Education, Certificates, Licenses: A Doctor of Medicine (MD or DO) with an unrestricted license to practice medicine from the Oregon State Board of Medicine is required. Board certification recognized by the American Board of Medical Specialties (ABMS) is preferred. Certification as an Epic Physician Builder is preferred.Knowledge: Must have an excellent understanding of all areas of medical conditions, treatment, and care. Sensitivity to the health beliefs and needs of a diverse and aged population, along with the ability to execute an Age-Friendly care model, is essential. Exceptional communication skills and the ability to work with a multidisciplinary team are essential. Advanced knowledge of process improvement methodologies and system design techniques to optimize healthcare delivery. In-depth understanding of Epic applications (EMR and PM), including configuration, optimization, and support. Skilled in managing user accounts, provider records, preference lists, and clinical content.Each member of the PACE organization's staff that has direct contact with participants must meet the following conditions:Be legally authorized (for example, currently licensed, registered or certified if applicable) to practice in the State in which he or she performs the function or action.Only act within the scope of his or her authority to practice.Have 1 year of experience working with a frail or elderly population.Meet a standardized set of competencies for the specific position description established by the PACE organization before working independently.Be medically cleared for communicable diseases before engaging in direct participant contact.CompetenciesAuthenticityBuilding Organizational TalentCoaching and Developing OthersCompelling CommunicationCustomer FocusEmpowerment/DelegationEmotional IntelligenceLeading ChangeManaging ConflictOperational Decision MakingPassion for ResultsEnvironment: Work inside in general office and clinical settings with ergonomically configured equipment. Travel is required approximately 10% of the time.Skills:Our ValuesWe live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
