Representative - Inside Sales
- Lexington, KY
- Permanent
- Full-time
- Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Increases orders by suggesting related items, explaining features, and checks customer's buying history.
- Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
- Identifies ways for continuous improvement of processes.
- Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date.
- Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
- Reports industry trends, competitive pricing and customer feedback to management.
- High School Degree or Equivalent required; Bachelors' degree preferred.
- Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
- Familiar with Microsoft Office, and ability to perform basic computer skills.
- Ability to perform multiple tasks simultaneously.
- Working in team environment.
- Communicate clearly, both verbally and in written form.
- Attention to detail.
- Ability to prospect and market concepts to existing and potentially new accounts.
- Take action and solve a range of problems that may be difficult but are not typically complex.
- Identify and define problems and possible solutions independently; chooses among existing solutions.
- Ability to work independently with general supervision
- Ability to travel 0% - 25%.