
Associate Center Director
- Cincinnati, OH
- $65,300-108,800 per year
- Permanent
- Full-time
- Maintains all donor center functions and assets.
- Maintains a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
- Shapes employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
- Oversees and administers center level employee training ensuring alignment with compliance standards, while overseeing their execution and timeliness.
- Supervises the implementation of training procedures, including the induction of new processes and the annual retraining initiatives.
- Manages and oversees Payroll records to optimize the efficient allocation of employee hours.
- Strategically analyze and manage operational Key Performance Indicators (KPIs) while proactively addressing operational deficiencies.
- Optimize operational cost to meeting and exceeding targeted objectives
- Ensures that product shipments and sample submissions are accurate and performed in accordance with shipping schedules.
- Oversee marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
- Maintains a professional and courteous relationship with donors that will stimulate donor retention, referrals, and production growth.
- Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership.
- A natural leader that nurtures a robust and positive culture within the donor center, exemplifying company core values.
- Outgoing, personable, energetic, and enthusiastic.
- Excited to teach, learn, and advance with a growing organization.
- Self-motivated and willing to assume the initiative.
- Attentive, Organized, Multi-tasking, Problem solver.
- Bachelor’s degree or up to 3 years of related experience preferred.
- Up to 3 years of operations and/or process management/supervisory experience preferred.
- 3 years of people management preferred (can be concurrent with operations/management experience), including recruiting and training.
- Experience with responsibility for fiscal management and/or budgeting preferred.
- Experience working in a highly regulated industry preferred.
- Effective communication and organizational skills required.
- Excellent written, verbal, and interpersonal communication skills required.
- Experience with office software preferred.
- Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically after hours.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401 (k) retirement plan
- Paid time off
- Company-paid holidays
- Personal time