
Food and Beverage Manager
- Naperville, IL
- $60,000-70,000 per year
- Permanent
- Full-time
- Lead pre-shift and departmental meetings for designated areas.
- Oversee daily operations, including opening and closing procedures.
- Develop and implement training programs for both new hires and existing staff.
- Effectively prioritize and multitask in a dynamic, fast-paced environment.
- Ensure consistent, high-quality service delivery.
- Assist in planning and executing special events.
- Monitor and maintain food quality and presentation standards.
- Support recruitment, staffing, performance management, payroll, and scheduling processes.
- Provide real-time feedback and coaching to associates.
- Foster a positive and professional work environment by setting high standards and leading by example.
- Clearly communicate job expectations and responsibilities to employees.
- Build positive relationships with guests to promote services and enhance satisfaction.
- Collaborate with other departments to ensure seamless operations.
- Address and resolve guest concerns promptly and effectively.
- Enforce adherence to company policies and procedures among staff.
- Understand and execute emergency protocols as needed.
- Maintain schedule flexibility, including availability for weekends and holidays.
- Education: College degree or equivalent; BASSET Certification and Food Handler Certification required.
- Experience: 1-2 years in a similar Hotel F&B management role; luxury hotel experience preferred. Proficiency in Micros Simphony is a plus.
- Skills: Strong verbal and written communication, excellent organizational skills, proactive and self-motivated, and proficient in Micros.
- Schedule: Open availability with flexibility to work PM shifts, weekends, and holidays.
- Actively participate in required training sessions.
- Consistently demonstrate and uphold cultural and service standards.