
Administrative Specialist
- Mequon, WI
- Permanent
- Full-time
- Assist with coordinating the resident move-in process such as but not limited to:
- Creating EMR (electronic medical record system) profile, key fobs, pendants, name plates, and parking passes.
- Coordinate and schedule care conference appointments.
- Monitors, greets, interacts with and staff, direct residents, family members, guests, and vendors in a professional, friendly, and courteous manner.
- Help provide and promote high-quality resident relations. Help residents with laundry cards, safety pendants, phone charges, encourage activity participation and other miscellaneous items.
- Participate in marketing, touring and providing information on apartments units.
- Answer internal, external telephone calls, faxes, supplies, family contact-requests and run reports
- Assist with coordination of recruitment efforts with phone screens, in person interviews, and reference checking as needed.
- Coordinate onboarding process for all new hires such as but not limited to:
- New hire paperwork, background checks, drug tests and tb testing, name tags, learning management software compliance, Blu Grotto course scheduling,
- Manage carestaff schedule under the direction of Assistant Executive Director, including meeting with each new employee to review their schedule and enter them into the time clock.
- Coordinate New Hire Orientation as needed. Ensure all new hires attend the Orientation
- Assist in the coordination and recording of maintenance and housekeeping requests to ensure the internal and external property areas meet company safety and physical condition standards.
- Regularly update employee rosters-phone list/time clock number.
- Participates in and attends all required in-service training sessions
- Maintain building supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- May provide administrative support for different departments including certain tasks or projects.
- Maintains building security, monitors security systems including the emergency call system and respond accordingly.
- Manages mail and newspaper delivery.
- High school diploma or equivalent; certification from technical school or Associate Degree preferred.
- 3-5 years of administrative experience, preferably in a property management or real estate environment.