Advanced Distribution Instructor -Lines- Energy Delivery Operations Skills Training - Frederick Service Center and Other sites
- Frederick, MD
- Permanent
- Full-time
- Leads design, development, and implementation activities of effective training materials and programs of the Workforce Development team regarding Lines training by:
- Reviewing and maintaining knowledge of present procedures, practices, and other departmental background information relative to the assignment developing and administering new policies and practices pertaining to the area being served
- Developing and maintaining communications necessary to gain knowledge of changes in policies and procedures and incorporating these in the curriculum
- Developing and maintaining broad knowledge of the learning technology available to support training; Design and develop plans for courses
- Design and develop training aids for course presentation and conducts training programs and assists with direct observations and reviews of student evaluations to ensure
- Ability of instructors to conduct effective, easy-to-understand classroom training
- Ability of instructors to explain Company policies applicable to training programs
- Adherence to safety practices and procedures
- Creating and managing an appropriate learning environment
- Collects and analyzes feedback from supervision and students. From results received, makes recommendations to improve training
- Mentors instructors through observation, providing feedback and written documentation
- Observes post training performance of students and notes recommendations, performs student evaluations, and provides oral and written feedback
- Assists in the administration of the training section by:
- Maintaining training materials
- Maintaining training attendance records
- Assisting to coordinate training programs with associated departments
- Maintaining knowledge of the training and tracking system to assist with student record maintenance
- Submitting course, class, and registration information to allow ample time for student enrollment
- Submitting required paperwork upon course completion
- Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended
- Complete projects by scheduled deadlines; communicates anticipated problems, suggesting alternative plans when appropriate
- Assists in the work of a higher classification and performs other duties as assigned
- Demonstrated skill and ability to perform at the instructor level for WFD lines training.
- Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures
- Assists with coordinating activities related to training instructors on proper operating and care of hardware, audio and visual equipment and stays abreast of current technology
- Attends training seminars and related training for additional knowledge and skills, reads professional journals to upgrade knowledge of developments in the area of training
- Demonstrated effective ability to develop, implement, and evaluate training programs
- Skill to evaluate for content, accuracy, and clarity the training materials, student evaluations, memos, and reports written by instructors
- Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner
- Commitment to customer service is demonstrated in classroom and non-classroom environments
- Identifies customers' needs and expectations and provides resolutions
- Conducts needs analysis
- Ability to accept and promote change
- Ability to foster an environment among instructors that recognizes success and positively promotes improvement
- Human relations skills to:
- Establish and maintain rapport
- Work with a variety of people in a professional business manner
- Serve as a role model for instructors
- Collects accurate information, organizes materials, analyzes relationships among data, and reports conclusions within established deadlines
- Ability to remain current in computer knowledge applicable to the training section
- Follows written and oral instructions, knowing when to ask for further clarification
- Through written and verbal communication, provides instructors with clear and concise instructions
- Provides clarification when necessary
- Functional arithmetic knowledge applicable to the training section
- Self-motivated to independently follow assignments through to completion and act as a role model for instructors
- Judgment skills to evaluate, identify, and communicate strengths and weaknesses of instructors
- Willingness to travel overnight when necessary
- Possession of a valid Driver's license and/or CDL, as necessary
- Associate Degree or higher with and additional 2-4 years of training experience in the field. In lieu of an Associate Degree a Workforce Development approved Instructor Certification will be considered, or equivalent in previous Field Experience such as Journeyman Level Line work skills: Or a minimum of a High School Diploma along with 4 years directly related experience as noted is required.
- Associate degree or higher with 4 plus yrs of training experience is required, OR Workforce Development approved Instructor Certification OR Journeyman level overhead line work skills with training experience (classroom or on-the-job).
- Demonstrated skill and ability or previous experience in developing, implementing, or evaluating training programs a plus.
- Previous technical experience (T&D Skills instructors require journeyman level skill set in one or more areas within Transmission & Distribution operations).
- Prior experience as an instructor (classroom or on-the-job) is desirable.the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.