
Cloud System PMO Manager
Applied Industrial Technologies
- Cleveland, OH
- Permanent
- Full-time
- Lead the planning, execution, and delivery of cloud application projects and upgrades.
- Establish and maintain a cloud systems roadmap aligned with business goals.
- Coordinate cross-functional teams to ensure timely and successful project delivery.
- Manage relationships with cloud service providers (e.g., AWS, Azure, Google Cloud, SaaS vendors).
- Oversee contract negotiations, renewals, compliance, and performance metrics.
- Ensure SLAs are met and escalate issues as needed.
- Serve as the primary liaison between IT and business units for cloud application support.
- Oversee internal support teams and ensure effective incident and problem management.
- Maintain documentation, runbooks, and knowledge bases for all cloud systems.
- Develop and enforce policies for cloud usage, security, and data governance.
- Ensure compliance with industry standards and regulatory requirements (e.g., SOC 2, HIPAA, GDPR).
- Manage budgets related to cloud services and support resources.
- Forecast and allocate resources for ongoing operations and future initiatives.
- Provide regular updates to IT leadership and business stakeholders.
- Facilitate steering committee meetings and executive briefings as needed.
- Bachelor’s degree in Information Technology, Computer Science, Business, or related field.
- 7+ years of experience in IT project management, with at least 3 years focused on cloud systems.
- Proven experience managing SaaS, PaaS, and IaaS environments.
- Strong understanding of cloud architecture, integration patterns, and service management.
- Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
- PMP, ITIL, or cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator).
- Experience with enterprise platforms such as Salesforce, Workday, ServiceNow, or Microsoft 365.
- Familiarity with Agile and hybrid project methodologies.
- Strategic thinking and problem-solving
- Strong communication and stakeholder management
- Vendor negotiation and contract management
- Organizational and time management skills
- Technical fluency in cloud technologies