
Thought Leader Liaison, TEPEZZA, Midwest (Rare Disease)
- Chicago, IL
- Permanent
- Full-time
- Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders (OL), speakers, IDNs, Centers of Excellence and local/regional professional societies
- Manage and develop relationships with speakers in collaboration with marketing - activities include training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
- Demonstrate excellence in customer-facing stakeholder collaboration – inclusive of sales, patient services, medical science liaisons
- Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and help to drive tactics that increase engagement and advocacy
- Understand and map the local customer experience, including seeing opportunities and barriers, local referral patterns and key relationships
- Create local initiatives and solutions to address gaps and opportunities in the customer experience
- Collect and share insights with the internal cross-functional team to inform the brand strategy
- Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to help drive TEPEZZA business objectives
- Coordinate and lead all key customer meetings with the brand team at national and regional conferences
- Work with local sales team to ensure all local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
- Partner with sales and marketing to ensure speakers are prepared to execute product theatres at local, regional and national conferences
- Help marketing identify and secure KOL support on key projects and initiatives across the brand
- Demonstrate a comprehensive understanding of the disease state, competitive landscape and therapeutic management of Thyroid Eye Disease
- Operate at the highest standards in alignment with Amgen’s code of business conduct, ensuring all interactions with KOLs are on-label and consistent with commercial, regulatory, and legal guidelines
- Coverage of Midwest Region – Illinois, Indiana, Michigan, Ohio, Wisconsin, Minnesota, and Iowa
- 3-5 years of experience working in Ophthalmology, Endocrinology or Rare Disease in customer facing roles (sales, district manager, medical affairs/MSL, marketing opinion leader management, etc.)
- Experience developing and executing HCP key customer strategies
- Relationships with ophthalmology or endocrinology opinion leaders
- Biotech/pharmaceutical industry experience required
- Strong relationship management capabilities
- Ability to understand scientific literature and key publications
- Excellent organizational skills with keen attention to detail and the abilities to take ownership of issues and to work independently with confidence and to meet deadlines
- Excellent verbal and written communication skills
- Ability to work well with all levels of employees and demonstrate strong collaboration skills
- Ability to work in a fast-paced, dynamic environment
- Professional, proactive demeanor
- Strong interpersonal skills
- Requires approximately 50-65% travel by air or car is regularly required
- Willingness to work some evenings and select weekends is required
- Located near a hub airport is recommended
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible