Assistant Community Manager
Pratum Companies
- Baltimore, MD
- Permanent
- Full-time
- Minimum 3 years experience in Property Management
- Maintain property waiting list
- Overseeing accounts receivable, collecting rent, security depostit, and invoice processing
- Legal notice delivery
- Building positive relationships with prospective and current tenants
- Coordinate on-site data collections and processing of resident information
- Schedule resident recertification interviews and coordinate the apartment inspections
- Ensure proper calculation of income, assets, rent levels, etc.
- Investigates and helps resolve complaints, disturbances and violations
- Maintain resident files in accordance with company policy & regulatory agency policy
- Assist with task associated with the operation of the property: leasing, rent collections, resident services and maintenance
- Preparing and executing detailed and legally compliant lease agreements
- Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
- At least two years of previous Property Management Experience – REQUIRED
- Knowledge of Department of Housing and Urban Development ("HUD") rules and regulation
- COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience
- 2+ years of Property Management Experience a MUST
- LIHTC experience a MUST
- Excellent and premiere customer service orientation
- Excellent verbal and written communication skills
- Accounts receivable and collections experience a MUST
- Attention to detail and ability to work independently on assignments
- Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
- Medical, Dental & Vision
- Prescription Drug Program
- Paid Vacation & Holiday
- Paid Personal/ Sick Leave
- Company Paid Life Insurance
- Company Paid AD& D Insurance
- Company Paid Short- Term
- Company Paid Long-term Disability
- Supplemental Life Insurance
- Dependent Supplemental Life Insurance
- Educational Assistance
- Financial Planning
- Retirement Savings Plan with company matching
- Company outings and events