Nursing Supervisor
- Charlotte, NC
- Permanent
- Full-time
Position Summary
The Nursing Supervisor is a seasoned and forward-thinking leader responsible for overseeing clinical performance and operational coordination of contracted nursing services, as well as providing leadership to nursing staff within select programs. This individual will serve as the primary liaison between the organization and contracted agencies, ensuring high-quality, compliant, and integrated medical care delivery across Detox, Residential, Shelter, and ACTT teams. The role requires a proactive, hands-on leader with strong clinical judgment, administrative insight, and a collaborative spirit.
Key Responsibilities Oversight of Contracted Nursing ServicesServe as the organizational lead in managing relationships with contracted nursing agencies.Monitor agency compliance with contractual agreements, clinical protocols, and regulatory standards.Participate in vendor performance evaluations and recommend corrective actions or contract adjustments when needed.Facilitate onboarding, orientation, and integration of contract nurses into the organizations operational workflows and culture.
Supervision of Internal Nursing OperationsProvide direct supervision to employed nurses, including those serving the Shelter and ACTT teams (dotted-line reporting).Coordinate clinical collaboration between contract staff and employed nurses to ensure seamless care transitions and communication.Develop and maintain coverage plans that ensure adequate nursing presence across all service lines.
Clinical Quality and ComplianceEnsure adherence to state nursing board standards, CARF requirements, and internal clinical protocols.Oversee medication administration compliance, infection control procedures, and incident reporting processes.Conduct periodic audits of nursing documentation, including chart reviews and medication records.
Training and DevelopmentLead training initiatives for employed nurses and designated non-medical staff in medication administration, emergency response (First Aid, CPR, AED), and other relevant clinical topics.Collaborate with the Clinical Director to identify skill gaps and provide targeted development plans.
Administrative and Strategic ResponsibilitiesParticipate in Quality Improvement (QI) and Quality Assurance (QA) efforts, including data collection, reporting, and trend analysis.Contribute to the design and revision of policies impacting nursing functions.Serve on internal committees and act as a representative voice for nursing across cross-functional initiatives.
QualificationsEducation: RN required; BSN preferred.Licensure: Active NC Registered Nurse license required.Experience: Minimum of 5 years of clinical nursing experience, including at least 1 year in a supervisory or lead role. Experience managing third-party healthcare vendors or contract staff preferred.Skills:Strong organizational and communication abilities.Proficiency in Electronic Health Records and Microsoft Office Suite.Demonstrated ability to build consensus and manage through influence across teams.
CompetenciesLeadership with Integrity and Purpose: Sets a clear example aligned with organizational mission and values.Effective Communication: Conveys information clearly, proactively, and with appropriate transparency.Clinical and Operational Judgment: Makes informed decisions based on clinical standards and real-time challenges.Accountability: Takes ownership for results, follows through on commitments, and upholds high performance standards.Organizational Agility: Navigates change with flexibility and confidence; able to drive results in a dynamic environment.Grit and Resilience: Demonstrates perseverance in the face of adversity, maintains focus under pressure, and remains committed to excellenceeven in challenging conditions.
Core ValuesAdaptability: Innovate and embrace change to improve outcomes.Nurturing: Provide compassionate, person-centered care.Unity: Support diversity and foster team collaboration.Vitality: Challenge the status quo in pursuit of excellence.Integrity: Maintain uncompromising ethical standards.Accountability: Be dependable, take ownership, and honor commitments.
Additional RequirementsAvailable by phone for 24/7 consultation on urgent nursing-related matters.Must hold a valid NC or SC Drivers License.Must meet physical and mental demands as required by the role, including ability to lift up to 50 lbs, respond to emergency medical situations, and operate in variable environmental conditions.
**VHS is an Equal Opportunity Employer (EEO)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply** #LiveYourLife #VHSSW