Assistant Executive Director
Five Star Senior Living
- Deerfield Beach, FL
- Permanent
- Full-time
- Provide information about the residence & services when Executive Director is not available.
- Maintain all marketing materials & distribute to prospective residents, family members, community leaders, and referral sources. Plan, organize, schedule, and coordinate all activities in the community's dining areas.
- Manage the daily operations of the community's dining areas to meet or exceed Five Star hospitality and service standards. Meet and greet all residents and guests and assist them with any requests or suggestions they may have.
- Supervise all service procedures, service timing and pick up procedures; establish and manage clearing procedures in all dining areas for china, glass, and tableware to minimize breakage and food waste.
- Communicate with food production staff regarding resident/guest attendance percentages and menu usage factors.
- Evaluate food presentation and service in all service delivery areas.
- Coordination of all banquet and meal functions and communicating requirements to all respective departments.
- Maintains office supplies so that par levels are adequate and while remaining within budget.
- Accurately maintain petty cash account in accordance with established financial and accounting standards.
- Maintains personnel files and resident files in a confidential and orderly fashion. This includes compliance with the Health Insurance Portability and Accountability Act, or HIPAA, which mandates that administrators maintain the privacy of each resident.
- High School diploma or general education degree (GED).
- 2 Years' experience in an assisted living environment desired.
- Excellent interpersonal skills, and exceptional organizational skills
- Must be able to communicate effectively (written and oral form) in a care setting with residents, families, staff, representatives of community and state agencies.
- Comprehensive Medical/Dental/Vision
- 401k + Match
- Competitive PTO
- Life, Disability & other supplemental benefits
- Professional Development Funds
- Wellness Coaching & Personal Support Benefits
- Recognition & Reward Programs
- Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
- Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
- Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
- Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
- Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.