
Life Safety Service Rep, Suppression
- Arlington Heights, IL
- $55,000-77,000 per year
- Permanent
- Full-time
- Competitive salary
- Paid vacation/holidays/sick time- 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Check us out!
- Field sales position responsible for selling suppression systems, products, and services to assigned customer base (including but not limited to kitchen hoods and other pre-engineered systems, Inergen, Co2, Sapphire, and other clean agent systems).
- Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery
- Work with other sales, technical, design engineering, service, support, and management to meet customer needs
- May specialize on project type, customer type (contractor/bid or end-user), or sales strategy (new or existing customers)
- Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings
- Close sales to meet or exceed sales plan objectives.
- Develop and maintain an active proposal backlog that will support achieving the designated sales plan.
- Assume account management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.
- Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales.
- Arrange for and/or coordinate delivery and installation.
- Investigate and resolve customer problems in regard to delivery dates, billings, financing and other related matters.
- Maintain established accounts through regular customer contact in pursuit of additional sales.
- Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.
- Conduct building surveys to support the development of estimates.
- Maintain correct and complete records of all sales related activities.
- Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner.
- Develop a positive ongoing relationship with customers to ensure that SimplexGrinnell is meeting their requirements to ensure long-term customer loyalty.
- Support the Service Department towards achieving customer excellence, as well as working with other departments to generate leads for service or equipment / device upgrades.
- Associates degree in a technical or business discipline or equivalent experience in the fire suppression business.
- 2-3 Years of Sales Experience in a business with a proven successful record of accomplishment that is verifiable.
- Excellent communication skills with strong presentation skills.
- Ability to persuade and close sales.
- Ability to handle a variety of situations encountered during sales process, disciplined to work with limited supervision, and work as port of a team.
- Ability to achieve sales quota, as well as implement service sales strategy to exceed goals.
- Ability to write sales plans.
- A self-starter.
- Ability to follow-up.
- Ability to make cold calls.
- Able to work accurately with numbers.
- MS office and internet skills a must.
- Experience with a CRM tool is a plus.