Educational Services Coordinator

National Instruments

  • Marshalltown, IA
  • Permanent
  • Full-time
  • 10 days ago
Job Category: Customer Education ServicesJob Description:If you are a motivated, detail oriented individual looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in Marshalltown, IA location, you will support all daily operational functions of Education Services while ensuring high levels of customer and collaborator satisfaction. Primary responsibilities include scheduling, coordination of demonstration details, equipment logistics, quotations to invoice, and student gifts.In This Role, Your Responsibilities Will Be:
  • Coordinate with other departments, Impact Partners, Lifecycle Services and customers for initial training inquiries
  • Quote, schedule and track factory, local or onsite schools
  • Release class session order hold and create sales orders/invoices using Oracle and MyTraining
  • Determines if a given class offering will proceed based on minimum enrollments, PO receipt, a confirmed instructor, equipment, and facilities requirements are met
  • Order catering, snacks, and schedule banquets for factory schools
  • Schedule tours, social events and submit security forms
  • Coordinate all factory classroom assignments and setup
  • Pack and ship class support materials (instructor cases, laptops, and student materials) to support local and onsite schools
  • Submit print orders for student guides, selecting best source for cost and lead time
  • Track all equipment loans and returns to other Emerson departments and partners
  • Sets own priorities to enhance student experience
  • Produce regular quote/enrollment/order activity reports, confirm class scheduling, and timely follow-up on quote and scheduling activity
Who You Are:You understand the importance and interdependence of internal customer relationships. You deal comfortably with the uncertainty of change. You engage in collaborative planning. You balance planning with actions. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You identify and create the processes necessary to get work done. You become an early adopter.For This Role, You Will Need:
  • Associate's degree or Equivalent Experience
  • Ability to efficiently and accurately enter data in a timely manner
  • Comfortability working within business system processes platforms
  • Legal authorization to work in the United States
Preferred Qualifications That Set You Apart:
  • Associate's degree in a Technical Field or Business Subject Area
  • Experience with Oracle
Our Culture & Commitment to You:At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.Learn more about our !About Us:Our Commitment to Our PeopleAt Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.Work AuthorizationEmerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerEmerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!No calls or agencies please.

National Instruments