
Relationship Manager III –Partnership Development Shareholder Representative, Escrow, & Paying Agent Services
- Chicago, IL
- Permanent
- Full-time
PNC is a trusted provider of shareholder representation, escrow agent, and paying agent services, delivering high-touch execution and operational excellence to clients navigating complex events. Our roots are in M&A, where precision, trust, and speed are paramount. As part of a large financial institution, we combine the stability and resources of a major bank with leading technology and decades of subject matter experience.Our services sit at the critical intersection of deal mechanics and stakeholder alignment providing protection, transparency, and simplicity for all parties in a transaction. With an experienced team, we serve as a neutral third party to hold funds, manage post-close disbursements, and represent shareholder interests across a variety of transaction structures.Position Description
- Lead partnership strategy and new business acquisition across our core product set including Shareholder Representative Services, Escrow Agent, and Paying Agent.
- Cultivate deep relationships with M&A advisors, law firms, deal parties, family offices, private equity, and/or venture capital firms.
- Contribute to the development of go-to-market strategies, product positioning, and market presence.
- Success in this role requires collaboration and alignment with the broader team. You will work closely with sales colleagues, as well as partners across product, legal, operations, and banking partners.
- Build & Maintain a Partner Ecosystem
- Development of a calling effort and strategic plan
- Educate & Influence
- Originate and Close new business
- Client Management & Reporting
- Contribute to the organization’s growth through referrals, new product/use case development
- Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with advanced levels of risk and complexity of needs. Works independently and may mentor other team members.
- Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
- Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
- Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Drives client engagement and loyalty. Generates ideas and best practices within Relationship Management and may mentor others.
- Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
- As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.