Assistant Branch Experience Manager
Solarity Credit Union
- Yakima, WA
- $25.23-39.42 per hour
- Permanent
- Full-time
- Courage: Having the fortitude to remain accountable, maintain the self-esteem of teammates and having the confidence to make decisions based on good judgment.
- Impact: Pursues meaningful results to make a positive difference, not satisfied with the status quo, and you want to constantly exceed the expectations of members and coworkers.
- Passion: You have a member-obsessed mindset and bring energy and focus to all aspects of your job. You are interested in celebrating wins of others, and constantly embrace organization initiatives and change!
- Have at least 2 years of supervisory experience.
- Be a highly effective leader in management.
- Have experience working in an environment focused on rapid growth and quick change.
- Have experience building a highly motivated team that drives engagement and positivity.
- Have experience working in a financial institution.
- Have a huddle with your team and serve as role model, championing, training, and holding staff accountable for living up to the Four Measures of Member Obsession.
- Assess staff knowledge of products and services offered by Solarity and assign additional product knowledge training courses or assignments as needed.
- Review employee transactions to ensure adherence to policy, procedures, and regulations.
- Perform observation coaching, developing a cadence for regular, transparent, and direct documented feedback that supports a culture of accountability, member obsession, and continued growth.
- Send a Solarian Salute for a member of your team that went above and beyond for one of our members by constantly looking at transactions through their member-obsession lens.
- A highly competitive pay range
- A comprehensive benefits package low-cost medical, dental, vision, life, and disability coverage for yourself and your family with a generous employer contribution to your health savings account.
- Generous paid time off allowances plus 12 paid holidays annually.
- A substantial 401k program with a match of up to 6% of your annual earnings.
- An employee wellness program including EAP coverage and gym reimbursement.
- An organizational culture that is committed to your success.
- Significant opportunity for career growth.
- A Supportive leadership team.
- Excellent member service-oriented culture.
- Hourly salary range $25.23 - $39.42