Client Care Coordinator
Concierge Elite
- Ocoee, FL
- Permanent
- Full-time
Family-Owned Private Dental PracticeClassic Smiles, a family-owned and privately operated dental practice in Ocoee, Florida, is seeking a compassionate and organized Client Care Coordinator / Patient Care Coordinator to join our team. As the first and lasting impression of our office, you’ll play a vital role in delivering a warm, professional, and personalized experience to every patient.This position is ideal for someone who thrives in a fast-paced setting, enjoys helping people, and is confident managing calls, scheduling, and administrative support with a smile.Key Responsibilities:
- Greet and check in patients with kindness and professionalism
- Answer and manage incoming phone calls
- Schedule, confirm, and update patient appointments
- Collect and process payments and insurance details
- Maintain accurate patient records in our system
- Collaborate with the clinical team to support smooth daily operations
- High school diploma or equivalent required
- Previous experience in customer service or front desk roles preferred
- Comfortable using computer and phone systems
- Excellent communication, multitasking, and organizational skills
- Family-owned, supportive team culture
- Modern, high-tech office environment
- Comprehensive benefits package including:
- Paid vacation, personal time, and holidays
- Medical, vision, and dental insurance