Support Services Associate (Courier)Location: Saratoga Springs, NYEmployment Type: Per DiemShift/Schedule: Day shiftDepartment: Courier ServicesSalary Range: $17.25 – $24.63 hourly, based on experience and qualificationsAbout Saratoga HospitalAt Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.About the RoleWe’re looking for a dedicated Support Services Associate (Courier) to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you’ll be a vital part of our support team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. You will transport supplies, materials and x-ray files via hospital vehicle.The Courier maintains cleanliness and order of items in remote storage areas.What You’ll Do
Schedules and coordinates delivery and pick-up of materials with supported hospital staff, including but not limited to lab materials (biohazards), pathology specimens, and newspaper advertisements.
Schedules and completes vehicle runs within the Greater Albany/Capital District to obtain and deliver material, including legal documents and Board of Trustee packets for meetings.
Transports mail and correspondence to off-site locations.
Makes bank deposits as required.
Maintains vehicle in operating order; logs miles, destinations, and maintenance of the vehicle.
Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values
Collaborate with interdisciplinary teams to support health, healing, and service excellence
Perform administrative responsibilities with a focus on safety, quality, and efficiency
Use hospital systems and tools to document care and support operations
Continuously seek opportunities to improve processes and support patient and staff satisfaction
Serve as a positive, professional representative of our hospital and community
What You Bring
High school graduate or equivalent education required. Must possess a valid New York State driver's license in good standing. Must be 21 years of age and able to be approved to be insured on hospital’s drivers insurance and have a familiarity with the local area. Experience as a warehouse associate/distributor is desired.
Required Skills, Abilities and Attributes
In depth understanding of technical processes in specialty field.
Ability to apply preventative maintenance procedures on equipment and machinery.
Ability to serve as a resource in specialty for team and organization.
Strong communication skills to interface with team and others to ensure efficiency.
Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
Must be able to multitask while remaining professional, focused, composed and positive.
Must be able to establish an appropriate and effective rapport with others.
Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.
Problem solving skills.
Effective interpersonal skills.
Ability to work as part of a team and independently.
Basic computer skills.
Strong communication and teamwork skills
Commitment to providing patient-first, high-quality service
Comfort working in a fast-paced, collaborative environment
Why Saratoga Hospital
A caring, community-focused culture rooted in teamwork and trust
Supportive leadership that invests in your development and well-being
Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.
Opportunities to grow within the Albany Med Health System
Located in
, known for its vibrant community, outdoor recreation, and cultural attractionsOur CommitmentWe are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.How to ApplyClick the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.
