Loss Mitigation Specialist

• Establish positive, productive, professional relationships with department teammates.
• Support collection activities with knowledge and process in assigned areas of specialty, including Bankruptcy, Foreclosure, Replevin Judgments and Repossession, Money Judgments and Garnishment, Preparation, listing & sale of Other Real Estate Owned (OREO), Loan Modification and TDR.
• Perform tasks related to the above areas as assigned.
• Send collection letters as requested, ensuring compliance and accuracy of all communication.
• Generate, analyze, and organize reports as requested on foreclosures, OREO properties, repossessions, loan charge off activity and others as required.
• Reconcile and balance monthly foreclosure and OREO GL transactions
• Monitor reports to ensure loan collection techniques and risk mitigation efforts are effective and meeting standard.
• Review and process loan charge off requests as assigned.
• Perform skip trace searches as needed.
• Process requests for various Loss Mitigation functions
• Review loan modification and mortgage foreclosure requests, gather additional documentation as requested, provide recommendations.
• Ensure data quality by updating system information in a timely and accurate manner.
• Engage in other tasks and projects as requested

• Complete assigned tasks and projects with the highest level of accuracy.
• Increase departmental performance by being a resource for the Loss Mitigation Department
• Provide exceptional service to MCU branch and departmental employees.
• Abide by all applicable Marine Credit Union policies, procedures, and regulations
• Work proactively to build relationships necessary to meet set goals for the position.

• High level of experience and knowledge in multiple areas of collections and loss mitigation such as Bankruptcy, Foreclosure, Repossession, and Modifications.
• Knowledge of collection processes and familiarity with regulations impacting collection practices
• Knowledge of effective collections practices and loan delinquency management
• High attention to detail
• Above average verbal and written communication skills
• Strong planning, organization, and implementation skills
• Strong problem-solving skills
• Knowledge of lending and underwriting to align with Marine Credit Union lending and collections practices
• Above average computer skills, including MS-Office and loan origination software.

• High School Diploma or equivalent required. College Degree in Business Administration, Marketing, Sales or Finance desired.
• Previous Consumer and/or Real Estate Lending experience preferred.
• Collections and delinquency management experience, including judgment and garnishment.
• Experience working in a process-oriented environment with importance placed on attention to detail.
• A record of success in meeting set, external goals.

• Long periods of sitting, talking, and listening are required.
• Use of a motor vehicle.
• Lifting 15 pounds
• Use of a compute and a telephone are also required.

Marine Credit Union