Event Manager - Lansing Center
- Lansing, MI
- Permanent
- Full-time
- Supervises staff and oversees all aspects of facility operations related to events.
- Meets with client groups to plan and organize assigned meetings and/or events.
- Coordinates activities with the various service contractors for assigned meetings and/or events.
- Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
- Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
- Prepares cost estimates and monitors final billing.
- Provides clear, concise, and timely communication of detailed requirements to operational departments.
- Assists in scheduling operational set-ups to provide equipment or service needs.
- Monitors and supervises facility set-up when necessary.
- Assists in training Event Services staff.
- Serves as primary liaison between clients and facility departments.
- Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems.
- Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
- Serves as Manager on duty as required.
- Bachelor's degree (B. A.) from four-year college or university
- Minimum of two years management level experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade and consumer shows, athletic events, concerts, sales meetings, food, and beverage functions etc. in a Convention Center or Major hotel
- Excellent verbal and written skills needed.
- Working knowledge of the principles of facility management, services, and equipment for a similar facility
- Excellent organizational, planning, and interpersonal skills
- Exceptional written and verbal skills
- Ability to prioritize multiple projects.
- Demonstrate problem-solving and communication skills.
- Supervisory experience required.
- Professional presentation, appearance, and work ethic