Project Manager

Securitas

  • San Francisco, CA
  • $108,992 per year
  • Permanent
  • Full-time
  • 17 hours ago
Project ManagerESSENTIAL FUNCTIONS:The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions.All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.Directs or completes tasks associated with these areas of responsibilities:Manages all operational aspects of the Client GSOC facilities and company personnel assigned to one or more client Security Operations Centers. Acts as a regional primary level of escalation related to a variety of crisis management, medical, weather, or facilities related events; ensures that all posts orders are followed, that established policies are followed, that adequate reports are filed and that appropriate notifications and coordination is conducted with the proper authorities and clients staff in emergency situations.Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and / or disciplinary actions.Provides oversight for the recruitment, selection, orientation, training, development and retention of high caliber GSOC staff; ensures that each staff member is treated with dignity and respect; plans, assigns, and directs work; provides performance feedback, mentors associates, and carries out disciplinary actions, as necessary; supports staff as appropriate in carrying out their respective responsibilities.Serves as a key point of contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary communication and/or corrective action in a timely manner.Ensures all staff are appropriately trained. Receives, reviews, and communicates all changes to GPS Client policies and procedures to team members.In conjunction with company management or designated representatives, ensures adequate coverage of all posts and positions.Provides direct management of Operations Supervisors in assigned regions for the delivery of high quality service consistently in all client locations.Prepares, files, and submits various reports as required.Identifies and provides potential resolutions to problems, project changes, and resource constraints, escalating to management as necessary.Identifies potential opportunities for improvement within the program and reports them to the Operations Program Management Team for review and resolution.Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; ensures that staff members understand and comply with applicable laws, regulations, policies and procedures.Ensures appropriate staffing levels, in collaboration with area management as necessary; ensures scheduling is handled effectively to meet client requirements while controlling labor costs.Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.Builds and facilitates teamwork and partnerships and the implementation of progressive change.Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.Requirements:2+ years supervisory experienceExpertise in security technology (CCTV, Access Control, Alarms, etc.)Experience SOC operations, team leadership, & incident managementTechnical and process improvement skillsMinimum competencies in Micosoft Office and other PC software.Competencies (as demonstrated through experience, training, and/or testing):Must be able to meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assigned account.Knowledge of security operations and procedures.Understanding and Knowledge of crisis management procedures.Knowledge of operation center processes and procedures.Understanding of a variety of security and safety devices and controls.Ability to maintain professional composure when dealing with unusual circumstances.Ability to provide positive direction and motivate performance.Ability to track and maintain schedule assignments.Knowledge of business operations management and human resources administration.Use of personal computer and spreadsheet software.Ability to synthesize data from a variety of sources and develop recommendations.Ability to interact effectively at various social levels and across diverse cultures.Strong customer service and service delivery orientationStrong oral and written communication skills.Planning, organizing, and leadership skills.Ability to be an effective team member and handle projects responsibly.Ability to be an effective team member.Ability to take initiative and achieve results.Ability to carry out multiple assignments concurrently.Ability to adapt to changes in the external environment and organization.Working Conditions and Physical/Mental DemandsWith or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
Must undergo and meet company standards for background and reference checks, controlled substance testing and behavioral selection survey.Ability to handle multiple tasks concurrently.Conducting oral presentations and group meetings.Directing, motivating, training, coaching, and disciplining staff in a positive manner.Reading and analyzing reports and financial data, including related computer usage.Responding on an on-call basis to emergencies and incidents at all hours.Handling and being exposed to sensitive and confidential information.Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.Close vision, distance vision, and ability to adjust focus. * May be required to use vehicle and frequent travel in the performance of duties.
  • On occasion may be required to perform stressful and physical activity.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.Are you interested in being part of our Team?
  • Apply quickly and efficiently online
  • Interview from the convenience of your own home
  • Weekly pay
  • Competitive benefits
  • Flexible schedules
With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.See a different world.“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”EOE/M/F/VET/DIS#AF-PEB Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.Benefits include:
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Securitas