Writing Coach (On Site - University Center, MI)

• Consult with students in a variety of modalities, helping them to develop the confidence and skills to successfully complete a broad range of course assignments, activities, and genres.
• Assist students with educational technology, including but not limited to productivity and collaboration tools (such as Google Workspace and Microsoft 365), the College's learning management system (D2L Brightspace), the department's appointment scheduling system (TracCloud), and the ethical use of generative AI (e.g., ChatGPT, CoPilot).
• Review students' online paper and/or presentation submissions and provide constructive, supportive feedback following WRIT Center guidelines.
• Meet students “where they are” in their writing processes and share appropriate composing strategies, as opposed to explicitly re-teaching information, editing, or proofreading.
• Support students who have received instructor referrals for additional writing assistance through personal outreach, individualized interventions, and timely follow-through communications.

• Model a commitment to lifelong learning, demonstrating academic and professional growth.
• Participate in required onboarding meetings, orientation experiences, training sessions, and professional development activities.
• Promote WRIT Center services in orientation tours, classroom presentations, peer review facilitations, and college events.
• Serve as primary point-of-contact in WRIT Center, following through on administrative tasks: opening/closing the Center, explaining WRIT policies/procedures, welcoming visitors, completing session notes, responding to inquiries, and updating supplies, among others.
• Assess student preparedness and engagement during sessions following the departmental rubric and supervisor guidance.
• Ensure FERPA confidentiality and maintain accurate, timely, and detailed records/documentation of student appointments, visits, and instructor referral follow-ups.

• Researching relevant topics to support students and/or the department.
• Contributing to WRIT Center marketing and promotion efforts.
• Referring students to campus services or community resources as appropriate.
• Participating in staff meetings as necessary.
• Assisting with training/mentoring other WRIT Consultants (peer or professional) as appropriate.
• Serving as class-embedded support for a writing-intensive course as directed by the supervisor.

• Associate's degree with extensive knowledge of academic English and openness to departmental training in WRIT Center pedagogy.
• 1-3 years of position related experience
• Excellent writing ability confirmed by two submitted sample papers, academic references, and interview assessment.
• Demonstrated knowledge of English rhetoric, grammar, and usage, including familiarity with multiple disciplines, genres, and citation styles.
• Ability to communicate clearly and effectively in both written and oral form.
• Ability to establish rapport with learners, colleagues, supervisors, and faculty.
• Openness to departmental training and continued professional development.
• Self-motivated and demonstrated ability to work independently, with minimal supervision, and take initiative in fulfilling job responsibilities and maintaining productivity during “down” times.
• Proficient with basic educational technologies and the initiative/ability to learn systems, software, and applications used to support students and the department, including generative AI.

• Bachelor's degree (preferably in English, Secondary Education/Language Arts, Linguistics, TESOL, Composition) OR in another writing-intensive discipline with knowledge of/training in writing center pedagogy.

Delta College