Help Desk Technician

Schillings

  • Saint John, IN
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Great news! Schillings is currently looking for a full-time Help Desk Technician at our Saint John, IN location. We offer competitive pay along with opportunities for advancement. This position will be onsite Monday-Friday, 8am-5pm schedule. Apply today!Responsibilities:
  • Experience with Active Directory
  • Experience with Office 365, Windows 10, and Windows 11
  • Maintain and update IT help desk ticketing system
  • Ability to work with the end users to gather information and resolve issues (Excellent people skills a must)
  • Support and maintenance of backup systems
  • Support and configuration of Apple mobile devices
  • Experience using Mobile Device Management software a plus
  • Knowledge of network printer installation, setup, and troubleshooting
  • Strong PC & Network troubleshooting skills
  • Installation and upgrade of hardware and software
  • Traveling to the locations of Saint John, IN, Cedar Lake, IN, Valpo, IN and Mokena, IL during the work week
  • Company car provided
Education & Experience:
  • Associates (2 year) degree, with a technical major or currently pursuing an Associate's degree
  • One to two years system administration experience
  • Knowledge and experience in building and maintaining internetworked technologies in a multi-location Cisco Meraki environment; a plus
  • Office 365 Administration a plus
  • Knowledge of Microsoft server 2012 and higher, a plus
  • Knowledge and understanding of LAN administration
  • Experience in managing Apple mobile platforms and associated secure connectivity
  • Ability to determine computer problems and coordinate hardware and/or software solutions
  • Able to lift/carry 30 lbs.
Benefits:
  • No on call
  • Competitive pay
  • Medical, Dental, Vision
  • Life insurance & short-term disability
  • 401k with profit sharing
  • PTO & paid holidays
  • Sponsored lunch events
  • Company discounts

Schillings