
Structural Heart Coordinator
Franciscan Missionaries of Our Lady Health System
- Jackson, MS
- Permanent
- Full-time
- Coordinate the entire Structural Heart patient journey including referral intake, screening, diagnostic testing, Heart Team review, scheduling, and post-procedural follow-up.
- Serve as the primary liaison between patients and the Structural Heart team to ensure timely communication and care coordination.
- Participate in patient and family education, setting expectations and answering questions related to the procedure and recovery process.
- Schedule and facilitate Heart Team meetings and case conferences.
- Collaborate with cardiovascular imaging, interventional cardiology, cardiac surgery, and other departments to streamline workflow and ensure procedural readiness.
- Maintain clinical pathways and standard operating procedures for the Structural Heart program.
- Ensure timely and accurate data entry into national registries.
- Monitor program metrics and key performance indicators (KPIs), including outcomes, volumes, and compliance benchmarks.
- Collaborate with quality and compliance departments to support audits, accreditation, and continuous quality improvement initiatives.
- Ensure compliance with CMS National Coverage Determination (NCD) requirements and institutional policies.
- Maintain documentation and support processes necessary for program accreditation or certification.
- Participate in community outreach and physician education to promote awareness and appropriate referrals to the Structural Heart program.
- Provide education to internal staff and departments regarding program