Senior Software / Integration Engineer
Koch
- Atlanta, GA
- Permanent
- Full-time
- Work across the functional and technical teams and engage with our businesses to define and implement solutions to further advance the HR operating model.
- Design, develop, and deliver Infor Global HR applications.
- Research, identify and resolve escalated end-user issues, system discrepancies, and partners with vendor support to track and escalate issues as needed.
- Maintain support for HCM systems through monthly updates, defect resolution, process improvement, and enhancements requests.
- Provide technical guidance and respond to end user requests for new features, configuration, and complex reports.
- Engage in gap assessments of technology, workflows and training, and provide knowledge to assist with closing gaps.
- Utilize expert knowledge of HCM systems and business processes to provide internal customers with support as well as suggestions on how to best utilize the systems to meet business needs.
- Retain knowledge and apply critical thinking to understand and escalate potential compliance concerns.
- Responsible for simple to complex troubleshooting of system errors.
- Direct experience supporting configuration in an enterprise HCM system
- Experience with application development in an HCM tool
- Direct experience working with customers to gather requirements, develop a solution and implement new features in an HCM tool
- Ability to communicate and translate technical concepts to a non-technical audience
- Ability to work independently and collaborate with others in a team environment
- Experience with Infor GHR and its related tools
- Experience with configuring integrations through integration tools
- Experience and knowledge of HCM security models
- Experience with Infor Spreadsheet Designer (ISD)
- Experience with Mingle Homepage configuration
- Experience with Async Administration
- Knowledge of GHR Security
- Knowledge of Replication Sets and DataLake
eQuest