Job DescriptionThe Graduate Admissions Operations Coordinator reports to the Associate Director of Graduate Admissions and will be responsible for developing and implementing a comprehensive merit-based institutional financial aid allocation strategy that optimizes yield. The Graduate Admissions Operations Coordinator will also work with prospective and admitted students from the point of inquiry through enrollment.Areas of Responsibility:Financial Aid Strategy: Work with leadership of the Office of Graduate Education to develop and continually refine a comprehensive financial aid strategy for merit-based institutional aid, including scholarships/fellowships for master’s students. Oversee the International Graduate Enrollment Deposit program and other related initiatives intended to ensure accurate yield rates and robust enrollments.Financial Aid Allocation & Processing: Review academic units’ proposed scholarship/fellowship allocations to ensure alignment with the overall merit-based institutional aid strategy. Work with the Office of Financial Aid and the Office of Student Accounts to ensure merit-based institutional aid is properly applied to students’ accounts.Data & Analytics: Ensure the proper collection, maintenance, and use of merit-based institutional financial aid data. Lead efforts to analyze financial aid data alongside other relevant data points to develop and continually refine a merit-based institutional financial aid allocation strategy. Create and disseminate reports and dashboards to enable timely and accurate decision-making.Recruitment: Engage in activities that contribute to graduate student recruitment efforts, including marketing, lead generation, and lead nurturing. This will include participating in on-campus and off-campus events, coordinating virtual recruitment events, participating in calling campaigns, and leading live chat sessions.Admissions: Serve as a primary point of contact for prospective students through the application process. This includes conducting phone interviews, participating in calling campaigns, leading live chat sessions, and advising students on a variety of matters, including program selection, cost of attendance, admissions requirements, the application review process, and more.Yielding: Engage in activities that contribute to the yielding of admitted graduate students, including fostering relationships with admitted students, addressing admitted student questions, conducting calling campaigns, leading live chat sessions, and hosting admitted student events both in-person and virtually.Compliance: Understand and act in accordance with relevant policies and procedures governing student recruitment, admissions, enrollment, and financial aid allocation. Work collaboratively with staff across the Office of Graduate Education and in other areas to ensure the information provided to prospective and admitted graduate students is clear, correct, consistent, and accurate.Other: Maintain an understanding of trends and current events impacting graduate student enrollments, regionally, nationally, and internationally. Be willing to take on other duties and responsibilities as assigned.Required QualificationsBachelor’s degree required; Master’s degree preferred.Degrees in higher education administration, student affairs, counseling, business, or marketing preferred.Minimum of 4+ years of experience working in admissions at a university.Able and willing to work early mornings, evenings and weekends as needed.Able and willing to travel for recruitment, including overnight travel both domestically and internationally.Valid U.S. Driver’s License and the ability to rent and drive a vehicle.Superior organizational skills and ability to prioritize projects and manage multiple deadlines.Excellent written and verbal communication skills, with strong attention to detail.Ability to establish and maintain productive working relationships with faculty and staff colleagues.Ability to professionally represent the University to a variety of constituents.Ability to connect quickly and meaningfully with prospective students.Department Graduate AdmissionsGeneral Submission Guidelines:Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.Still Have Questions?If you have any questions regarding your application, please contact .EEO Statement:Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities.Jeanne Clery Disclosure:In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click for a copy of this report.
