Host - The Little Nell - Wine Bar - Winter
- Aspen, CO
- Permanent
- Full-time
The Host is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner. This position reports to the Bar Manager.Job Posting Deadline
Applications for this position will be accepted until September 14, 2025Essential Job Functions/Key Job Responsibilities
- Ensure that all guests are greeted in a timely manner
- Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to
- Manage the seating chart to ensure tables are allocated fairly between servers
- Assist restaurant employees with clearing and resetting tables as needed
- Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed
- Assist with restaurant side work as needed to prepare for service
- Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests
- Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
- Able to assist as a restaurant server, food runner or busser if needed
- Other duties as assigned
- Must be 16 years of age or older
- Ability to communicate and follow oral or written directions in English is required
- High School graduate preferred
- TIPS Certification preferred
- Proficient knowledge in guest service principles and best practices
- Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred
- Must display basic knowledge of food preparation techniques and food allergies
- Knowledge of reservation systems and seating management
- Knowledge of menu offerings, specials, and promotions
- Ability to multitask and stay organized in a fast-paced environment
- Excellent verbal communication and interpersonal skills
- Ability to handle guest inquiries, concerns, and complaints professionally
- Understanding of basic restaurant operations and table turnover strategies
- Ability to work well with a team, including servers, bartenders, and managers
- Basic math skills for managing waitlists and seating arrangements
- Ability to remain calm and composed under pressure
- Attention to detail to ensure a smooth guest experience
- Ability to stand for long periods and move quickly when needed
- Flexibility to work nights, weekends, and holidays as needed
- Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
- Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
- Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass
- Other company perks