Quality Manager

• Reports directly to the VP of Operations regarding all quality issues affecting the company.
• Ensures compliance of the Quality Management System and company -wide programs or initiatives to improve the company.
• Provide Quality System direction for the plant and other areas of the company.
• Assists all Managers with development of plans and initiatives to achieve Quality Goals
• Analyzing and solving quality problems.
• Liaise with customers and suppliers to ensure execution of corrective and preventive compliance with customer specification.
• Understand and communicate customer quality program requirements, deliverables, and timing requirements.
• Facilitates and directs the implementation of the Quality Management System (QMS)
• Interacts with all levels of management as needed to ensure compliance with the requirement of ISO9001:2015 and TS/IATF-16949 within our Quality Management System
• Provides Quality Reports as it relates to our QMS.
• Management Representative to assist in maintaining company compliance to current ISO9001 and TS/IATF-16949 quality system standard requirements.
• Available quality department resources when working in conjunction with Department VP's, Managers, Supervisors in areas of the ISO 9001 and TS/IATF-16949 QMS standard.
• Provides Process Measurable Performance data and Quality information.
• Handles all audit activities related to Internal, External, and 3rd party QMS audits, Management Review Meetings and Continuous Improvement Meetings
• Writing, updating or development of new quality procedures and work instructions as needed to ensure the quality system is maintained and current. Performs AIAG Advance Quality Planning (APQ), Production Part Approval Process (PPAP), 8-D Problem Solving, Process Failure Mode & Effects (PFMEA) Reports, Measurement System Analysis (MSA), Process Control Plans, Process Flow Charts, Statistical Process Control (SPC), and advanced Statistical Studies

• Facilitates and coordinating the timely review and response on all Customer Complaint Responses and Corrective Action Responses via our 8-D Nonconformance Report
• Determines our internal abilities and capabilities to meet customer specified standard and non-standard product requirements and tolerances during Contract Review or inquiry.
• Determines our processing ability to meet new or changed customer requirements.
• Maintains our Customer Specification/Drawing system.
• Determines the capabilities of our material suppliers and internal production lines with annual PPAP's.
• Issue material certifications and Certification of Compliance for U-Bolt/Threaded Rod products
• Have experience in creating PPAP's, Control Plans and P-FMEA's
• Maintain the calibration system of all measuring, testing and inspection equipment.
• Maintain the inventory of all measuring, testing and inspection equipment.
• Stopping production or shipment when deemed necessary to prevent a nonconforming condition and issuing material disposition.
• Rejecting nonconforming material delivered by supplier.
• Providing material disposition (within Epicor Software System) on nonconforming material or supplier rejections.
• Resource for the facilitation of Company Environmental programs.
• Have interpersonal leadership skills to engage and communicate within all levels of the company.
• Have a basic understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up.
• Have a thorough understanding of problem solving (8-D) methods and quality improvement tools and techniques. This includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to quality improvements.
• Must be experienced with the following software programs: Word, Excel, Power Point Visio, and Minitab
• Proficient skills in writing, typing and data entry for reports.

Gray America