Department Technician

• Facilitates admission of patient of preoperative preparation; receives patient; secures belongings; admits to appropriate bed space.

• Reviews patient orders and routine pre- and/or post-operative requirements; determines resources and key processes for facilitating diagnostic testing, transfer and equipment needs.

• Informs Operating Room Services of patients arrival; coordinates patient preparation times and notifies patients of change in surgery report time according to daily work schedule and progress of operating room.

• Performs and assists with specific tests and procedures (e.g., 12 lead EKG, blood glucose via meter, shave prep, application of various monitoring and therapeutic devices).

• Assists with activities of daily living and other physical preparations for surgery.

• Considers age, physical/mental limitations and condition when assisting with patient care; reports pertinent observations, patient/family status to nursing staff; assures that nursing staff is aware of patient/family needs.

• Provides information and teaching, as needed, to patients and family in friendly and courteous manner; assists in keeping patient and families comfortable and informed of surgical times, delays, etc.; provides directions or accompaniment to various hospital locations.

• Assists with or institutes emergency measures for sudden adverse events in patients/visitors; assures that emergency patient care equipment is maintained and ready for use.

• Assists with patient admission to Phase I Recovery by providing nursing staff with monitoring and therapeutic supplies, patient data and chart forms, as needed; assists with physical restraint to protect disoriented patients.

• Assists with ambulating and provides appropriate nourishment during Phase II Recovery.

• Transports patients for diagnostic tests and within Operating Room Services as needed.

• Assists in patient discharge process; obtains patients belongings, monitoring, therapeutic and other supplies necessary for patient transport; notifies patients ride for same day discharges; facilitates pick-up of take home medications; provides instructions and information as needed; transports to appropriate location.

• Prepares stretcher and work area for further patient care needs.

• Utilizes universal precautions when assisting with patient care; maintains clean, safe, and well-equipped environment for patients and staff.

• Maintains confidentiality of all patient and work-related information.

• Ensures that patient data appropriate to specific work area is provided via patient registry.

• Assists with preparation/maintenance of all current surgical documents.

• Receives incoming phone calls, faxes, PTS contents, and email; relays information, as needed, to coordinate department work flow and patient care.

• Facilitates communication of needs to other health care members and/or departments during unit/patients emergencies.

• Organizes and updates census board.

• Facilitates communication with other departments for appointments/bed assignments.

• Operates computer for order entry, specific patient information, general inquiry, word processing, and electronic mail.

• Establishes/maintains efficient ordering system; orders office and patient care supplies; sustains record of pending non-stock and stock requisitions; notifies supervisor of items received and/or problems with ordering system.

• Receives supply order; distributes supplies to appropriate location; labels equipment as needed.

• Picks-up, delivers, and/or returns records, supplies, equipment, x-rays, and specimens to and from other departments in clinic or hospital.

• Picks-up and distributes unit mail and paychecks.

• Initiates work orders for General and Biomedical Maintenance, telecommunications, and private repair companies.

• Maintains record or work orders in progress; sends record of completed work orders to supervisor.

• Maintains current information at nurses station (e.g., phone numbers, provider codes, on-call schedules); ensures easy access to chart forms, requisitions, department forms; deletes outdated memos from clipboard, and bulletin board.

• Adds/deletes new/revised policies/procedures to manuals.

• Facilitates data collection for census statistics and Quality Improvement Program.

• Records minutes of unit meeting as assigned.

• Supports standards of pre and post-operative nursing care.

• Adheres to policies and procedures of organization and Surgical Services.

• Demonstrates knowledge of emergency response, safety, and infection control policies.

• Participates in economical utilization of supplies.

• Maintains open channel of communication with co-workers and supervisor.

• Handles multiple activities in calm, constructive manner.

• Participates in unit staff meetings; collaborates with other team members to improve department performance and provide quality patient care services, and committees for improvement of care.

• Assists in orientation, training and development of new technicians.

• Recognizes own educational needs and seeks knowledge to increase skill and ability.

• Demonstrates sufficient knowledge, skills, and abilities in area of specialization.

• Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.

Kaiser Permanente