
Controls Field Superintendent
- Springdale, AR
- Permanent
- Full-time
- Communicates to Controls Management frequently, at least weekly, with updates on jobs and problem areas. Attend operations meetings.
- Supervises assigned controls project installation to assure the implementation of the controls installation processes are achieved. Maintain cooperation between controls teams and ensures resources are shared for best used.
- Carries out management/leadership responsibilities in accordance with the organization’s policies and applicable laws.
- Ensure quality standards are met for assigned controls projects, processes, and functions to provide for the safe execution of work and customer satisfaction.
- Provide technical support in the field.
- Perform controls work in the field as necessary.
- Responsible for achieving mission objectives regarding profit, resource, and customer satisfaction goals.
- Monitor process to effectively and efficiently meet customer needs.
- Works with controls management and technical centers of excellence to establish required skill sets, talents, and capabilities.
- Contributes ideas to overall business strategy and plans as a part of the leadership team.
- Interacts with sales to ensure smooth hand off of projects from the sales process.
- Insures high performance controls customer experience through regular visits, inspections of controls job sites, and communicating with contract customers.
- Maintains customer satisfaction by investigating opportunities, concerns, implementation of corrective action, or improved processes and communication with customers and staff as needed.
- Responsible for internal communications flow relative to the fulfillment process. This includes interface with Sales, Parts, Controls, Service, Contracting, and billing for controls related problems and opportunities.
- Responsible for keeping abreast of products, product design, and requirements for installation and service as well as working knowledge of HVAC principles, especially for controls and the other products/services represented by the firm.
- Responsible for keeping abreast of external market conditions and internal requirements to insure that we lead through education and innovation in our controls offerings.
- Reviews project performance measurements and monitors projects through warranty periods.
- Make recommendations of tools and capital requirements for controls team.
- Some travel with occasional overnight stays. 3-5% of time.
- Flexibility to work outside normal work hours/weekends, as required.
- Perform other duties as required or assigned.
- Demonstrate and promote a spirit of cooperation and teamwork throughout the company;
- Continually look for ways to improve our processes and ability to serve our customers effectively;
- Continually strive to improve personal performance. Take an active role in seeking training or other opportunities for growth and development.
- Company price, costs, profits, or terms of sale;
- Person or companies with whom our company teams, New System Sales, Harrison Energy will or will not do business;
- Geographical areas of operations.
- Do not divulge any confidential personnel and/or corporate policy;
- Will not engage in gossip or other unprofessional conduct;
- May not make changes in his/her job description, standards of performance or quarterly objectives without consultation with your direct supervisor, manager or executive leadership.
- All positions in the Service Department
- All positions in the Controls Department
- All positions in the Contracting Department
- All outside Sales and Marketing positions
- All Executive positions
- All Parts positions
- Any and all other positions in which the person is required to operate a motor vehicle in performing duties for the benefit of Harrison Energy Partners. This includes positions where such activity may be occasional.