
Table Games Director, Southland Casino
- West Memphis, AR
- $104,100-140,500 per year
- Permanent
- Full-time
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
- Manage team members, ensuring a clear understanding of roles and responsibilities, while allocating staff to table games to maintain game integrity and staffing needs
- Analyze customer play for cheating, scams, and suspicious activity, maintaining awareness of all pit operations, including the poker room
- Maintain knowledge of table game rules and floor layouts, implementing policies and procedures for security, efficiency, and guest service improvement
- Ensure the availability and proper functioning of equipment, handle guest complaints, and build rapport with casino players for guest satisfaction
- Provide daily and monthly reports on table games performance, including explanations for unusual activity and fluctuations, while reviewing technologies for departmental efficiency improvements
- Minimum of 10 years of gaming industry experience and at least 5 years of management experience required
- Thorough knowledge of table games' policies and procedures
- Basic math and computer skills, including Microsoft Office Suite
- Professional attitude and appearance
- Ability to work weekends, holidays, and evening hours as business demands
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EventsWho we areSouthland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.Together, we're shaping the future of hospitality - come grow with us!Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.