
Senior UX Researcher, Developer User Experience
- New York City, NY
- Permanent
- Full-time
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in an applied research setting (e.g., product or academic) or similar.
- Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).
- Experience in core UX principles and methodologies, including user-centered design, information architecture, and interaction design.
- Experience in planning and executing quantitative UX studies, utilizing tools and metrics such as A/B testing, key performance indicators (KPIs), and user analytics to inform design decisions.
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 3 years of experience managing projects and working in a changing organization.
- Experience conducting research with highly technical users (e.g., software engineers, data scientists, or researchers).
- Experience with the software development lifecycle, tools, or enterprise data infrastructure.
- Experience leading multi-team research programs and influencing leadership.
- Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
- Own project priorities in alignment with product goals and oversee allocation of resources within the project.
- Drive ideas to improve products and services through research-driven insights and recommendations.
- Lead teams to define and evaluate product, service, and ecosystem impact.
- Own idea and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.