Healthcare Administrative Partners, HAP, is looking for a hands-on Operations (Medical Billing) Supervisor with great communication and problem solving skills to work full-time in our remote Operations team.Healthcare Administrative Partners is a leading provider of medical billing, coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media, PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth, NH office. We strive to deliver our services effectively, efficiently, and with the highest level of integrity possible. That's how we've earned our clients' trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients, we're enabling our clients to achieve their goals specifically because of the dedication of our employees.As an Operations (Medical Billing) Supervisor, you will be responsible for accomplishing the objectives of the department by supervising staff and organizing and monitoring work processes in support of department goals.Duties include:
Directing employees in meeting quality on-time delivery requirements, addressing productivity and quality challenges, and communicating issues to relevant senior managers.
Scheduling team assignments for daily and monthly functions and ensure that employees understand their responsibilities and delegated tasks.
Monitoring team productivity and providing constructive feedback, training, mentorship, and corrective counseling when necessary.
Running and analyzing department metric reports and monitor employee assignments to ensure accurate and timely completion.
Keeping employees informed of process changes and general department and company updates.
Maintaining timekeeping and personnel records.
Timely completing performance evaluations for team members.
The ideal candidate will have effective communication skills, excellent problem-solving and critical thinking skills and the ability to plan, organize and prioritize.If you are passionate about your work, able to manage the inevitable obstacles that come your way, and are willing to go the extra mile to exceed expectations, we're interested in talking to you.Benefits: Competitive pay, Health insurance, Dental insurance, Vision insurance, Retirement plan, Paid time off, Flexible schedule, PhilanthropyE-Verify and Equal Opportunity Employer