General Manager

WRMC, Inc.

  • Basalt, CO
  • $120,000-130,000 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Worth Ross Management Company (WRMC) is an award-winning industry leader committed to excellence in luxury property management. We are seeking an experienced and service-driven General Manager to lead operations at a luxury private club near Aspen, Colorado.The General Manager will oversee all aspects of day-to-day operations, ensuring elevated resident experiences, operational efficiency, and alignment with ownership objectives. This role requires a proven leader with excellent communication skills, strong financial acumen, and the ability to manage and inspire a diverse on-site team in a refined, service-oriented environment.Key Responsibilities
  • Serve as the primary liaison between the community and ownership, maintaining clear and consistent communication.
  • Lead, develop, and support an on-site team, fostering a high-performance culture with a focus on excellence in service delivery.
  • Oversee daily operations including hospitality, maintenance, administration, and vendor services.
  • Deliver a five-star resident experience through proactive engagement, service quality, and attention to detail.
  • Manage third-party vendor relationships, contracts, and performance to ensure quality and cost-effectiveness.
  • Prepare and manage the community’s annual operating budget; analyze monthly financials and provide variance reporting.
  • Oversee preventive maintenance, inspections, and capital improvement projects in collaboration with engineering and risk management teams.
  • Ensure regulatory compliance, building safety, and adherence to WRMC’s standard operating procedures.
  • Coordinate resident move-in/move-out activities and building access protocols.
  • Maintain accurate records for ownership reporting, project tracking, and resident interactions.
  • Participate in board meetings, owner association elections, and relevant committees when applicable.
  • Maintain and implement building emergency protocols and safety drills.
  • Remain available for after-hours emergencies as needed.
RequirementsQualifications
  • Bachelor's degree in Business, Hospitality, Property Management, or a related field preferred.
  • Minimum of 5 years of experience in residential or hospitality property management, with a focus on luxury or high-rise communities.
  • Demonstrated leadership and team-building skills, with a collaborative and solutions-oriented management style.
  • Excellent written and verbal communication skills; polished, professional, and resident-focused.
  • Strong organizational skills with the ability to manage competing priorities in a dynamic environment.
  • Solid understanding of budgeting, accounting principles, and financial reporting.
  • Experience overseeing capital projects and property renovations is a plus.
  • Familiarity with relevant laws, codes, and condominium association governance.
Physical Requirements
  • Ability to lift up to 25 lbs, as needed.
  • Ability to move throughout the property to conduct inspections and respond to operational needs.
BenefitsAt Worth Ross, we don’t just manage properties — we elevate lifestyles. Join a team that values integrity, excellence, and innovation in every aspect of property management.
  • Medical
  • Dental
  • Vision
  • Short term disability (STD)
  • Long term disability (LTD)
  • Employee assistance program (EAP)
  • Pet insurance
  • Retirement
  • Paid Time Off (PTO)

WRMC, Inc.