Personal Injury Protection Adjuster
First Chicago Insurance Company
- Easton, PA
- Permanent
- Full-time
- Conduct thorough investigation into the circumstances surrounding each claim, including obtaining medical records, police reports, and statements.
- Evaluate the nature and severity of injuries reported by first-party claimants through medical documentation, diagnostic tests, and expert opinions.
- Determine the applicability of PIP coverage based on policy terms, state regulations, and the specifics of each claim.
- Negotiate fair and equitable settlements with claimants, attorneys, and medical providers to resolve claims effectively.
- Maintain detailed and accurate records of claim files, including correspondence, investigation findings, settlement offers, and payment transactions.
- Communicate effectively with first-party claimants, legal representatives, medical providers, and other stakeholders to provide updates, address concerns, and facilitate the claims process.
- Ensure compliance with all relevant laws, regulations, and company policies throughout the claims handling process.
- Provide exceptional customer service to first-party claimants by addressing inquiries promptly and offering assistance throughout the claims process.
- Stay abreast of industry trends, legal developments, and medical advancements relevant to PIP claims to enhance expertise and effectiveness in the role.
- Bachelor's degree or equivalent work experience
- Previous experience in claim adjusting, preferably with a focus on PIP claims
- Strong knowledge of insurance principles, coverage types, and regulations governing PIP
- Excellent analytical skills with the ability to assess complex situations and make informed decisions
- Effective negotiation skills and the ability to resolve conflicts and disputes
- Exceptional communication skills, both verbal and written, and the ability to convey information clearly and concisely
- Detail-Oriented with strong organizational and time management skills
- Proficiency in relevant software applications for claims management and documentation
- Non-standard insurance claims experience preferred
- PA P&C/All Lines License preferred.
- Competitive Salaries
- Commitment to your Training & Development
- Medical and Dental
- Telemedicine Benefit
- 401k with a generous company match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement Training Programs
- Wellness Program
- Fun company sponsored events
- And so much more!