Ford Certified Diesel Service Technician
Red River Ford Cabot
- Cabot, AR
- Permanent
- Full-time
- Competitive compensation plan dependent on experience
- Health, Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
- Member of Ford Top Techs+
- Heated Shop
- Quarterly tool allowance
- Provide technical service to vehicles and equipment
- Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures
- Follow checklists ensuring all critical parts are examined
- Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
- Test-drive vehicles to ensure that they run smoothly
- Tag all warranty parts and returns to warranty clerk
- Attend training classes and keep tabs on factory technical bulletins
- Develop and maintain positive relationships with customers to increase overall customer happiness
- Properly complete the service and/or repairs assigned by supervisor
- Complete all work according to the applicable safety requirements and published procedures
- Participate in, and utilize to the best of one’s abilities, technical training as assigned by management
- Maintain your designated workspace in an organized and clean manner
- Ensure guest vehicles are returned as clean as they were prior to being serviced
- Show the utmost courtesy to all guests, visitors, and dealership personnel
- Make every effort to achieve the production objectives set by management
- Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications
- Any other duties as outlined by the Service Supervisor and or management
- Ford Certification
- Previous experience in a Ford dealership is a plus
- At least 2 years of service technician experience
- High school diploma or equivalent required
- CDL certification a plus
- Teammate with a strong sense of dedication to the customer and service team
- Self-motivated and professional
- Possess own tools