Retail Center Manager
The UPS Store #6828
- Douglassville, PA
- Permanent
- Full-time
- Hires, trains, manages, and disciplines staff as needed
- Creates weekly schedule for the store within budgeted hours
- Assigns work to associates, ensuring full operational coverage
- Maintains procedures for store operations, including franchise compliance
- Maintains, and enforces all company policies and procedures
- Oversees HR functions
- Manages store supplies and inventory
- Provides timely and accurate reports as required
- Provides administrative assistance as needed
- Must be available by phone during Store Business hours up to 1 hour after closing
- Have weekend and on-call availability. Weekend on-call availability is rotated among management
- Perform and meet timelines on all tasks assigned by management
- Attends all meetings, training, and educational classes as required; including quarterly visits and TUPSS network meetings
- Follows all company policies, procedures, and business ethics codes
- Assume and maintain responsibility for management, all processes of the store, and all employees that work in the store
- May involve lifting up to 50 pounds and other physical duties.
- Reports to General Manager while working independently in the center
- Performs other duties as assigned
- High School required, a College degree in Business or a related field preferred
- 2+ years of previous experience preferred
- Retail experience is beneficial, with a focus on staff management
- Reliability and dependability are a must
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Neat, clean, and professional appearance; uniforms provided
- Excellent Customer Service, Leadership, and Training/Coaching Skills
- Excellent communication, organizational, analytical, and problem-solving skills
- Highly professional and dependable, with the ability to work autonomously
- Demonstrates emotional maturity and good judgment
- Strong computer skills, including Microsoft Office
- Will be required to complete in-person training for the Certified Operator course and Print course at managements discretion
- Must be able to qualify for, acquire and maintain a Notary License