Technical Writer
- Oakwood Village, OH
- $50.00 per hour
- Permanent
- Full-time
Duration: 12 Months
Pay range: $50.00- $50.00/hr.
Onsite JobHow will you make an impact?Independently write, review, edit and manage publications associated with new instrument product releases, upgrades and obsolescence.
What will you do?
- Create, edit, and maintain customer-facing documents. Documents include user guides, release notes, and support updates.
- Coordinate with subject matter experts to gather and organize source material for documentation.
- Interface with program managers and U.S. Government end users to gather requirements and develop associated processes
- Research and translate technical information into customer-facing documents for both non-technical and technical users.
- Provide instructions to users for system setup, configuration and troubleshooting
- Participate in content strategy planning and incorporating feedback from broader team.
- BS/BA in English, journalism, computer science or related discipline
- Minimum of 8 years of experience, including 6 years of specialized experience in the information systems field.
- Ability to interface with development team and end-users to understand functional requirements to develop processes and procedures
- Preference for candidates with demonstrated experience working on government sponsored projects
- Excellent understanding of the English language, both verbal and written.
- Excellent analytical and project management skills.
- Expert knowledge of FrameMaker.
- Able to work efficiently and independently on multiple concurrent projects.
- Use sound professional judgement in taking care of requests, issues and partner concerns.
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.