Medical Front Office
- Atlanta, GA
- Permanent
- Full-time
First Chair Duties
- Answer the main phone line and transfer calls accordingly
- Check in and check out all patients that come to our office
- Collect payments for any pre-ops or office visits
- Post payments to patient account
- Monitor the Admin email account and address/forward the emails as needed
- Must stay on top of the main line voicemails and distribute messages as needed • Relay any patient needs, concerns, or complaints via email or task to the appropriate person
- Create the surgical packets for each pre-op appointment ahead of time • Oversee the Doctors office schedule. Collaborate with the Dr's schedule surgical calendar when scheduling any in office appointments
- Fax all pre-op orders to Northside Hospital for each surgical case. This must be done the day before for each procedure is scheduled or asap in the case of same day pre-op/surgeries.
- Instruct patients to leave a urine sample depending on the type of appointment
- Notify clinical staff and doctors when a patient has been checked in and is ready to be triaged
- Scan all pre-op and new patient appointment documents and label them correctly. Release appropriate documentation to the patient's portal after each appointment
- Perform additional duties and assist when coverage is needed.
Our first chair is going out for surgery the 1st week of December and we will need a temp for the end of November into December? Hopefully starting around November 18th. If all works out, then she would be temp to hire as we'd like to promote our current first chair to billing upon her return to office.Ideally, this new person would be bilingual (Eng/Sp). However, our current person is not bilingual, so it's not a deal breaker! We prefer if they have medical office experience especially because their station would be open to patients walking up to them. It's important that they know how to speak to patients in a professional manner and work within HIPAA guidelines. Would this be something you could help with? I've attached a description of the position.Please email resumes to monica.wisinger@averypartners.com