Case Manager for Mental Health

• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Demonstrates knowledge of the principles of growth and development over the life span.
• Able to identify and categorize each patient’s age-specific grouping of needs, such as those for infant, adolescent, or geriatric patients.
• Conducts intake screenings to determine client’s need for case management. Interviews client, (either in home or at clinic) performing systematic social services assessment to determine current status and needs in a variety of areas. Makes a Client Service Plan with each client for each activity that will be done with the client.
• Makes referrals, based on identified need, to appropriate agencies/services or provides information and assists client for self-referral.
• Maintains regular contact with client, including home visits, and provides advocacy as needed to encourage cooperation in implementing the Service Plan or to resolve problems which are interfering with active participation in plan (such as transportation or language barrier).
• Maintains files that document case management activities as required by the State and the clinic.
• Assists client in accomplishing necessary tasks in accessing services such as filling out appropriate forms, obtaining necessary documentation or authorization and finding transportation.
• Participates in regular interdisciplinary team case reviews.
• Will promote a positive team approach. Team member will collaborate with all staff members to provide comprehensive services that are individualized to best serve each client and will welcome and orient all new staff and visitors in a positive manner.
• Maintains professional standards and follows the treatment policies and procedures of the agency, as well as applicable federal, state, and local regulations. Completes daily record keeping as directed by the Program Manager. Reports any unusual incidents to the Program Manager. As the Case Manager is a State mandated reporter, he/she will report to the State any suspected case of child/elder abuse or neglect as mandated by WAC.
• Observes and assesses clients’ basic needs, strengths and weaknesses, and refers client to appropriate department as needed.
• Participates in supervision as directed and provided.

• Must be a High School Graduate, have a GED or equivalent; Bachelor’s degree preferred.
• One year paid or volunteer experience providing medical, social service or behavioral health case management or care coordination.
• Must have attended or plan to attend shortly after hire: WA State Community Health Worker Training and/or Chronic Disease Self-Management training. WA State Care Coordinator training is recommended.
• Must have and maintain a CPR certification or obtain it within the initial probationary period.
• Must have a valid driver’s license and proof of insurance.
• Must have the ability to write routine reports and correspondence and ability to speak effectively before groups of customer or employees of the organization.
• Bilingual in English and Spanish preferred.

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.

Sea Mar Community Health Centers