Benefits Billing & Audit Specialist

• This is an in-office role located at our Corporate Headquarters in Irvine, CA
• Looking for candidates with a unique blend of benefits administration expertise and financial acumen to support accurate billing, pricing audits, and strategic benefits analysis
• The ideal candidate is a naturally curious and detail-oriented problem solver—someone who isn’t afraid to ask questions, dig into data, and uncover discrepancies through internal auditing and benefits analysis
• Must have strong Excel skills, including experience with VLOOKUP, pivot tables, MATCH, and conditional formatting

• Administer and track daily job setup and update requests related to employee benefit setup and pricing for group health and welfare plans
• Support technical setup and configuration of Allied Universal’s benefits programs during annual Open Enrollment, including medical, dental, vision, disability, life insurance, and flexible spending accounts
• Perform billing and reconciliation of benefit carriers, requiring advanced Excel skills (e.g., VLOOKUP, pivot tables, MATCH, conditional formatting) and strong analytical capabilities to identify and resolve discrepancies
• Monitor and resolve billing and pricing issues to ensure accurate contributions setup for both clients and the company
• Act as a subject matter expert and main point of contact for complex or escalated benefits pricing inquiries while delivering exceptional customer service
• Educate and train field operators on AUS benefits processes and assist in maintaining accurate benefits-related documentation and procedures
• Collaborate across departments to ensure effective communication, including reporting monthly imputed income for Domestic Partner benefits to the Payroll Tax Department
• Assist with special projects and other duties assigned by management

• Must possess one or more of the following:

• Bachelor’s degree in business, Human Resources, or related field with 1 year of analytical and relevant experience in a fast-paced environment
• Associate’s degree in business, Human Resources, or related field with 3 years of analytical and relevant experience in a fast-paced environment
• High School diploma with 5 years of analytical and relevant experience in a fast-paced environment
• Advanced proficiency in MS Office products (Word/Excel/PowerPoint/Outlook), and Internet and website navigation required.
• Safeguard strictly confidential sensitive information; exhibit a high degree of ethics, professionalism, and service orientation in all activities and interactions with internal and external individuals.
• Must be a proactive problem solver, with above-average attention to detail and accuracy.
• Demonstrated ability to support requests from multiple individuals, effectively prioritizing tasks to ensure all activities are accomplished within established deadlines.
• A highly motivated and flexible individual who performs with limited instruction, supervision, and/or discernment.
• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.
• Provide analytical and technical support in the delivery of benefit administration.
• Professional, articulate, and able to use good independent judgment and discretion.

• Certifications in Business Administration, Benefits, and/or Microsoft Excel

• Pay: $26.00-$27.00 per hour
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal