Accounts Receivable & Collections Coordinator
Rehmann
- Orlando, FL
- Permanent
- Full-time
- Answer phone calls from customers and assist in fulfilling their requests, including processing payments, emailing receipts and invoices.
- . Set Up New Customer Accounts.
- Process incoming payments received via email in compliance with financial, administrative, and clerical services.
- Perform day to day financial transactions, including verifying, classifying, posting, and recording receivables data.
- Perform accounts receivable reconciliations and ensure that all payments are accounted for and properly posted.
- Facilitate payment of invoices due by sending bill reminders and contacting customers.
- Answer emails that are sent to the Credit Inbox daily in a timely and professional manner.
- Process credit card payments and apply based on customer’s instructions.
- Make collection calls and follow up on past due payments and skip invoices.
- Work closely with Sales Team and other departments to resolve/research unapplied cash.
- Communicate with sales team in regards of account status or past due balances.
- Keep customer accounts updated by recording information, communications, and collection efforts in computer system.
- Oversee accounts receivable write-offs, adjustments, and payment reversals.
- Performs other miscellaneous accounting Job-related duties as assigned.
- High school diploma equivalent required. Associate or bachelor’s degree in accounting or business preferred.
- Must be at least 18 years of age or older.
- Proven work experience in an account receivable, accounting, or administrative role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment
- Expert data entry skills
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude
- 401(k) with Company Match
- Health, Dental, Vision and Life Insurance
- Paid Sick Time
- Paid Vacation Time