Counter Sales Representative
Airgas
- Kailua-Kona, HI
- $19.00-24.00 per hour
- Permanent
- Full-time
Location: Kailua-Kona, HI
Target Hourly Range: $19 - $24 (DOE)The Inside Sales Representative is responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers. The Inside Sales Representative is responsible for providing top-notch assistance to customers in selecting the proper gages / tools.
- Maintain a high level of customer service by assisting customers with will call, counter and telephone sales
- Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services
- Enter sales data, quotes or other relevant information into inventory control system
- Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level
- Restock store merchandise and maintain current pricing on all store displays and products
- Seek to expand existing customer base with all products lines
- Prepare and deliver effective sales presentations and proposals to prospective customers
- Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled
- Perform other duties as assigned
- High School Diploma or equivalent; Two (2) year degree preferred
- Minimum two (2) years experience with customer service and/or sales experience
- Knowledge in welding, gases, industrial, safety supply sales preferred
- Knowledge of proper customer relationship and customer service practices
- Ability to multitask in a high volume setting
- Strong analytical and communication skills, both verbal and written
- Team oriented with a continuous improvement outlook
- Ability to add, subtract, multiply, divide and perform fraction to decimal conversions
- Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds
- Be punctual and comply with work schedule
- Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred
- Knowledge of proper customer relationship and customer service practices
- Ability to multitask in a high volume setting
- Strong analytical and communication skills, both verbal and written
- Team oriented with a continuous improvement outlook
- Ability to add, subtract, multiply, divide and perform fraction to decimal conversions
- Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds
- Be punctual and comply with work schedule
- Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred
- Must be able to work overtime and on-call when necessary